Pictures not showing in printed versions of reports (or in print previews)

Anonymous
2015-09-28T16:28:54+00:00

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

Microsoft 365 and Office | Access | For home | Windows

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ScottGem 68,840 Reputation points Volunteer Moderator
2015-11-09T18:23:13+00:00

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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  1. Anonymous
    2017-09-09T22:56:35+00:00

    Although you have office 365, the latest version, it doesn't mean it is fully updated.

    Microsoft added a concept of channels to office 365, and depending on what channel you are on, you may not actually have the update that fixes the issue.  You need to be on the current channel to get the update, but the this week also install other updates that cause other issues.  It's a catch 22 and a real pain to understand and manage!

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  2. Anonymous
    2017-09-09T22:12:34+00:00

    Then how come it's now September, 2017 and the issue is still there?

    I have office 365, so I have the latest version of office.

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  3. Anonymous
    2017-06-14T22:36:34+00:00

    Same catastrophic scenario occuring on Access 2010, It's been about a week I've been searching the web for a fix to this, but no exciting news by now, the only thing I could find so far is This Access 2016 update, but I am not sure I can use it on Access 2010.

    My access poject consists of acquiring BMP images from out a scanner to a report then exporting them as pdf files to their respective locations, which means that this issue is highly critical to my app.

    During the implementation of my project, I was expecting challenges on communicating with the scanner rather then exporting a simple report to PDF, honestly this is embarassing, now that I have 2 days left to deliver the application.

    Anyways, I'll be using this post as an argument till something good hopefully comes up.

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  4. Anonymous
    2017-04-06T10:16:15+00:00

    Access 2016 here. Same issue. A report shows all the images, print preview shows some. It appears to be some sort of image size/memory issue in ACCESS. 

    I have tried running all the updates and patches I can but my version seems to remain 16.0.4498.1000

    but if I run some of the patches listed as "fixes" they just say you already have this update. but I can see people quoting much higher version numbers than me. At this point, I am going to roll back my entire building to 2010/2013 as I can't now run any of my picture reports.

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