Pictures not showing in printed versions of reports (or in print previews)

Anonymous
2015-09-28T16:28:54+00:00

Hi all,

I have an access acce that i run on two different machines, one of which is in windows 10 /Office 2016, the other one is in Windows 10 / Office 2010. My Acces prints out perfectly on the 2010 version of Access and no image is coming our on the 2016 version on Office (the same Accde was printing perfectly as i had Access 2013 before the weekend) now no image is coming out on the print.

If I look on screen at the report, pictures are there, as soon as I get onto the print preview, images are gone !

This is probably a new feature of access 2016 that I am not aware of !

Can anybody help me ?

Thanks in advance

Marc

Microsoft 365 and Office | Access | For home | Windows

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ScottGem 68,840 Reputation points Volunteer Moderator
2015-11-09T18:23:13+00:00

Patrick, I fully understand the affect this has had. And I couldn't agree more that a way of going back should have been made available. But it doesn't really matter how specific the issue is, a fix needed to be found, tested and then implemented within the rollout cycle. As I understand it a potential fix was identified late in October. And the testing made it miss the November cycle. Hence the December release.

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  1. Anonymous
    2015-12-08T21:53:06+00:00

    Actually, no I'm not convinced now. It did do an update for Office though, but I can't really determine if the hotfix has been included.

    Hopefully it is still to hit the server and another Office Update is still to pick it up.

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  2. Anonymous
    2015-12-08T21:51:55+00:00

    I just went in an applied all of the updates (via file > account > update options > update now), have rebooted machine and still my images don't appear.  I've delayed fixing myself due to the man hours required, but am now wondering if I have no other option.  Very disappointed Microsoft.

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  3. ScottGem 68,840 Reputation points Volunteer Moderator
    2015-12-08T21:32:55+00:00

    Did you check to make sure the hotfix was installed. As I understand it the fix was only released a little over an hour ago.

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  4. Anonymous
    2015-12-08T21:09:34+00:00

    Not working for me even with the Dec updates.

    I have installed the Windows Updates Dec and forced the Office Click-To-Run Update (need to open Access then File/Accounts/Update).

    No change in Image behaviour for me. Zoom is still broken. Maybe there is another update step needed?

    Anyone else had any luck?

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