BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-01-07T10:49:29+00:00

    Thanks - been there, done that :)

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  2. Anonymous
    2016-01-09T13:01:30+00:00

    Since it appears that the problem might be relevant to a file format, I also tried other document formats in Word 2016, like .odt

    But no luck - the result is exactly the same as with the messed up .docx layout.

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  3. Anonymous
    2016-01-09T13:15:49+00:00

    What I don't understand is that on the Word User Voice website, where we lodged the request to fix the bug, there is an official Word Product Team [MSFT] (Admin, Office.com) - user who responds to bugs - b****ut they are yet to respond to our case!

    PLEASE, IF YOUR READ THIS THREAD, GO TO THE FOLLOWING LINK AND VOTE!

    https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/10992303-word-2016-fails-to-print-margins-correctly-messe

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  4. Anonymous
    2016-02-01T17:46:20+00:00

    Is there some way we can know that Microsoft is aware of this problem?

    I've downloaded lots of updates for Office 365 in the past few months, but still no solution ...

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  5. Anonymous
    2016-03-29T05:42:12+00:00

    So, we're four months later now, and I've downloaded numerous updates for the Office 365 package, but ... still no solution???

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