BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2015-12-30T13:35:05+00:00

    Thanks for your input, but unfortunately, this doesn't work for me :(

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  2. Anonymous
    2015-12-30T14:05:34+00:00

    This fixes the problem.  Drove me nuts!!

    Check "Use printer metrics to lay out document"

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  3. Anonymous
    2015-12-30T14:38:23+00:00

    I only get to see this option when I open an old document made in Word 2010 or earlier, but not in a newly created document in version 2016 ...

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  4. Anonymous
    2015-12-30T15:55:52+00:00

    Ah I didn't notice that, I save as .doc not .docx due to compatibility issues with ancient templates and also Word acts too sluggish on old hardware if saving as .docx with large documents.

    When editing a .dot / .dotm template, Word doesn't show any compatibility options for me either - neither does working with a saved .docx file... the compatibility section only appears in the options if saved as .doc.   Definitely is an issue if you have to save as .docx, and it looks like I have to set this option in every single file but at least for now for me as a band-aid solution, saving as .doc and checking this compatibility option (2010 compatibility or earlier) allows for consistent display and print rendering.

    What a nuisance!!

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  5. Anonymous
    2015-12-31T06:47:43+00:00

    It's terrible, indeed :(

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