BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

138 answers

Sort by: Oldest
  1. Anonymous
    2017-10-17T13:44:13+00:00

    Still nothing.

    I routinely use Word on large documents (regularly more than 250 pages) and this kind of problems are a nightmare!

    At last, Microsoft, DO SOMETHING!

    Do I have by force, use fonts that I do not like?

    Solve the problem and solve it now.

    Ioannis

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-10-17T14:04:51+00:00

    Still nothing.

    I routinely use Word on large documents (regularly more than 250 pages) and this kind of problems are a nightmare!

    At last, Microsoft, DO SOMETHING!

    Do I have by force, use fonts that I do not like?

    Solve the problem and solve it now.

    Ioannis

    I use Hypatia Sans Pro and want to send a shout out to whoever suggested going to the paragraph settings and choosing the spacing as "exactly" and the font size I'm using.  Fortunately the docs I create don't use different font sizes, nor are the lengthy.  I can't imagine the trouble this is causing other users, especially since we all pay an ongoing user fee.

    MICROSOFT... ARE YOU LISTENING?!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-10-17T16:38:54+00:00

    Thanks for your feedback. The product team has been actively working on this, and we hope to release a fix to production soon.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-10-17T16:43:20+00:00

    Excuse me, how soon is it expected?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2017-10-17T17:00:37+00:00

    Glad to hear it is being worked on!

    I second Brown Bob’s question.

    Was this answer helpful?

    0 comments No comments