BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

138 answers

Anonymous

2015-11-27T20:39:50+00:00

I have the opposite problem (both on a physical printer and via Acrobat DC, Microsoft PDF printer and XPS - always same result). When printing, tables get split over two pages, lines of text shift to the next page ... I have checked all possible settings, but it's a mystery to me. Fiddling with footer or header height, margins, ...: nothing helps.

It does look like it has something to do with fonts (indeed, if I change to Arial all is ok, but when I use e.g. Minion Pro or Arno Pro, things get messed up) - it's as if Word is messing with the line spacing?

Surely this an annoying bug and I hope it gets fixed asap.
Was this answer helpful?

2 people found this answer helpful.

0 comments No comments
Anonymous

2015-11-28T22:36:42+00:00

I have the opposite problem .....

It does look like it has something to do with fonts (indeed, if I change to Arial all is ok, but when I use e.g. Minion Pro or Arno Pro, things get messed up) - it's as if Word is messing with the line spacing?

Surely this an annoying bug and I hope it gets fixed asap.

Hi there.. thank you for contributing to this topic.

Out of interest:

• I am using Windows 10 x64 TH2. Which OS version do you use?

• I am using Word 2016 x64 Desktop (16.0.4300.1000). Which Word version do you use?

I sent Doug the original document and and he indicated to me that he was able to successfully print both "font"-versions correctly - to both his PDF and his Printer.

I am now trying to determine if the bug is caused as a result of my specific software / hardware setup!?
Was this answer helpful?

0 comments No comments
Anonymous

2015-11-29T06:37:30+00:00
I have the problem both on my desktop and laptop:
- desktop: Windows 10 x64 (10240)
- laptop: Windows 10 x64 TH2 (1511 - 10586.14)
- both systems are running Office 365 (Word 2016) x32 (16.0.6001.1038).
Now you have me wondering too ... Has Doug mentioned his software setup?
Was this answer helpful?

0 comments No comments
Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator

2015-11-29T07:05:36+00:00

I had used 3 different machines

32-bit Word 2007 and 2010 under 64-bit Windows 7

32-bit Word 2013 and 2016 under 64-bit Windows 10

64-bit Word 2016 under 64-bit Windows 7
Was this answer helpful?

0 comments No comments
Anonymous

2015-11-29T07:30:35+00:00

And you could print the topic starter's document without the layout getting messed up on all three machines?
Was this answer helpful?

0 comments No comments