BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

138 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-11-29T08:55:40+00:00

    Send me a copy of your document and I will see if I can find anything unusual about it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2015-11-29T08:26:32+00:00

    Thanks!

    So the problem could/should be related to our own hard-/software setup? If so, how can we solve this?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-11-29T08:13:43+00:00

    Correct.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-11-29T07:30:35+00:00

    And you could print the topic starter's document without the layout getting messed up on all three machines?

    Was this answer helpful?

    0 comments
  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-11-29T07:05:36+00:00

    I had used 3 different machines

    32-bit Word 2007 and 2010 under 64-bit Windows 7

    32-bit Word 2013 and 2016 under 64-bit Windows 10

    64-bit Word 2016 under 64-bit Windows 7

    Was this answer helpful?

    0 comments