BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

BJ, First you have to test and see if you can "print-to-PDF" if you run word as an Administrator. So choose your printer as "Microsoft-print-to-PDF". If you can print to a PDF file, (i.e. basically save to a pdf file) but you still can't print to a real printer, then the problem is your printer or its driver. You may need to update the driver or get a new printer. When I first started out on this, I can't even print to PDF, it said "Printer not ready" no matter which printer I chose, so I knew right away the problem wasn't my printer. So try to print to a file instead of a real printer and see if it works. Make sure you "run as administrator". You should get a UAC prompt (for which you have to answer Yes) when you open Word as admin. If you don't get the UAC prompt, you are not doing the "run as admin" correctly. If you get the UAC prompt when opening word as admin AND you still can't print to a PDF file by choosing your printer as "Microsoft-print-to-PDF', then I am at the end of the line. Good luck.

Thanks for your input! Unfortunately, running Word as an admin didn't solve the problem for me. I'm curious to hear if it did for someone else, though!

Same problem. Spent hours with Microsoft tech support who charged me $99 and they couldn't figure it out. Well, guess what, they are just not as competent as I would like them to be as I finally figured it out myself. The problem is that for some reason, you have to run Office app (or any app you have printing issue) as an Administrator in Windows 10. And here is how you make it happen:

How to fix printing issue in a Window 10 application:

(1)  Go to the application tab from “Start”

(2) Right click on it

(3) Go to “More”

(4) Select “Open file location”, this will take you to file explorer directory where your app is

(5) Right click on the highlighted application name, select “Properties”

(6) Click “Advance” button

(7) Select “Run as administrator”

(8) Save all changes   

(9) Recreate all shortcut, re-pin to task bar etc

Don't forget to do (9)! Now your app will print. But there is a pesky but harmless side effect in that you will get a UAC prompt everytime you open the app. Just click "Yes" on the prompt. If you don't mind that then you're done. If you want to get rid of the UAC prompt (for a single app), you have to use the Task Scheduler. Here are the steps I found on the web.

(1) In Task Scheduler, right-click "Task Scheduler Library" and select "New Folder" Name it whatever you would like.

(2) Select the new folder and click "Create Task" (not "Create Basic Task")

(3) Name the task something descriptive. Enable "Run with highest privileges," and select your OS under "Configure for."

(4) Under the Actions tab, select "Start a program" in the Action dropdown if it isn't already. Click Browse and find your app's .exe file (usually under Program Files on your C: drive).

(5) (Laptops) Under Conditions tab, deselect "Start the task only if the computer is on AC power."

(6) On your desktop, right click and select New > Shortcut.

(7) Paste 'C:\Windows\System32\schtasks.exe /RUN /TN "Name of folder\Name of task" into the text box.

What a pain in theAss!!! This is a just stupid stupid bug that wasted hours and hours of my time. Microsoft should be ashamed of themselves to have bugs like this in the year 2015. Don't they even do QA on their products? Or did they only do it in Adminstrative mode? I'm not even a tech guy, I work for a hedge fund. The fact that as a tech layman, I have to figure all these out all by myself wth no help from those Microsoft tech support (after they have the nerves to charge me $99) says plenty about the company.  So glad we don't have MSFT in our equity portfolio!      

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I find it very strange that support for otf would have stopped, to be honest.

@Doug: I've adde my vote to the problem at the website you mention (it's already listed there). I still wonder, then, why everything worked fine in all previous versions of Word ...

Hi guys, I made another search on this issue, apparently they discontinued support for .otf fonts long time ago. However, I find it odd that I could use it without any issue in Office 2013 which included Word 2013, and also previously in Office 2010. Some people reported they could not use otf in Word 2013, but could do so in PowerPoint 2013. I just upgraded to Office 2016, and was working on the similar document on both Word 2013 and 2016 so I am quite sure I could use it in Word 2013.

Here is the link to the discontinued support:

https://support.microsoft.com/en-us/kb/908475