BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

138 answers

Sort by: Newest
  1. Anonymous
    2015-12-30T14:38:23+00:00

    I only get to see this option when I open an old document made in Word 2010 or earlier, but not in a newly created document in version 2016 ...

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-12-30T14:05:34+00:00

    This fixes the problem.  Drove me nuts!!

    Check "Use printer metrics to lay out document"

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2015-12-30T13:35:05+00:00

    Thanks for your input, but unfortunately, this doesn't work for me :(

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-12-30T12:07:51+00:00

    I had this problem and found this worked:

    In Word 2016 - Go to File, Options, then Advanced.  In the printing section, uncheck the tickbox to scale content with A4 or letter sized paper.

    Hope this helps.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2015-12-25T13:30:39+00:00

    Ah, now I understand: the problem we're having here is not that printing doesn't work, but when we print (either to pdf or to a physical printer), the margins of our document are changed when using third-party fonts :)

    Was this answer helpful?

    0 comments No comments