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Hallo everyone,
I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.
NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!
My document layout:
• no markup,
• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)
• no header or footer
• paper size set to A4 in all settings
IMAGE 1
The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.
IMAGE 2
Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.
IMAGE 3
Now this is what happens when I print the actual document:
The bottom margin changes and suddenly the whole layout is messed up!
Please advise whether this a bug, or some setting I seem to wrongfully configure.
This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.
Thank you.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm on 16.0.6001.1043 from this morning, and the bug is indeed still there!
Done! Let's hope indeed someone will listen, as surely this is a serious bug. And using InDesign for simple documents really isn't an option for me :)
No news on this?
I just noticed that when I export to pdf, all text set in "Myriad Pro" is converted to images in the pdf (either via Acrobat DC or the pdf-exporter of Microsoft). Seems like there are some serious problems with the handling of third party fonts ...
Well I have looked at the different system setups Doug used to successfully print my document, and my specific configuration was the only one he was not able to test.
Ok. So I then spent the whole afternoon doing the following:
• Create a VM with the same configuration as one of Doug's which apparently printed the document correctly
• Configured to: Windows 10 x64 Pro with Word 2016 (32-bit)
**•**Freshly installed Windows, Office 2016 and Acrobat DC
I used the files I sent to him in this fresh installation, but unfortunately*,* this is what happened:
1. Opening the .docx (with the embedded fonts)
• From the screenshot below, you will see that Word 2016 has failed to display and use some of the embedded fonts correctly. (Strange...., since it is only 2 font family types!?)
• There were no error messages, just the substitution of the fonts with whatever Word 2016 decided.
• The font names remained as the custom ones I used.
= FINAL OUTPUT (PRINTING): The margins / page breaks printed correctly to the PDF, but with the wrong fonts!
= I am therefore no closer to a solution.
2. Installing the custom fonts
• I then installed the custom .otf fonts on my virtual system.
• Word managed to display the document correctly.
= FINAL OUTPUT (PRINTING): Word FAILED yet again to print the margins / page breaks correctly!
= I ended up with the exact same result as in my opening post!
= Using the same setup as Doug does not resolve the issue
Doug, could you upload / email me a screenshot of the PDF you managed to successfully print on your Windows 10 system?
Will do - many, many thanks for your help!
Out of curiosity, I created a single page of text in Word 2016, set in Arno Pro. When I exported to pdf, I got two pages. I then opened the pdf in Word and noticed that the "space after" a paragraph was set to 8,1 and the line spacing to 1,1 while the original document had 8 and 1. This does not happen when I use e.g. the Calibri font.