BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-11-29T08:13:43+00:00

    Correct.

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  2. Anonymous
    2015-11-29T07:30:35+00:00

    And you could print the topic starter's document without the layout getting messed up on all three machines?

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-11-29T07:05:36+00:00

    I had used 3 different machines

    32-bit Word 2007 and 2010 under 64-bit Windows 7

    32-bit Word 2013 and 2016 under 64-bit Windows 10

    64-bit Word 2016 under 64-bit Windows 7

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  4. Anonymous
    2015-11-29T06:37:30+00:00

    I have the problem both on my desktop and laptop:

    • desktop: Windows 10 x64 (10240)
    • laptop: Windows 10 x64 TH2 (1511 - 10586.14)
    • both systems are running Office 365 (Word 2016) x32 (16.0.6001.1038).

    Now you have me wondering too ... Has Doug mentioned his software setup?

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  5. Anonymous
    2015-11-28T22:36:42+00:00

    I have the opposite problem .....

    It does look like it has something to do with fonts (indeed, if I change to Arial all is ok, but when I use e.g. Minion Pro or Arno Pro, things get messed up) - it's as if Word is messing with the line spacing?

    Surely this an annoying bug and I hope it gets fixed asap.

    Hi there.. thank you for contributing to this topic.

    Out of interest:

    • I am using Windows 10 x64 TH2. Which OS version do you use?

    • I am using Word 2016 x64 Desktop (16.0.4300.1000). Which Word version do you use?

    I sent Doug the original document and and he indicated to me that he was able to successfully print both "font"-versions correctly - to both his PDF and his Printer.

    I am now trying to determine if the bug is caused as a result of my specific software / hardware setup!?

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