BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-12-13T23:29:34+00:00

    Oh no Yikes

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  2. Anonymous
    2017-09-20T10:18:53+00:00

    This is outrageous. 

    They issued an update, but it did even worse, because additionally to the spacing issues, which are not resolved, it's now impossible to view and print out some documents with tables, because some text in the cells is not visible for merged cells (if two cells in two neighbour rows were merged).

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  3. Anonymous
    2017-01-09T16:40:06+00:00

    Unfortunately I doubt your suggestion would work when dealing with .dot templates using semi complex layouts, headers, and footers while also need to maintain backwards compatibility with older versions of word.

    The only 100% work around I've found is using the compatibility options... I created a VBA sub that sets the correct options and linked it to a shortcut icon in the quick access tab in word.  all I have to do is click the button after loading the old word .dot template and then save the new file instance as a .doc.

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  4. Anonymous
    2016-12-14T20:07:57+00:00

    The problem persists. Microsoft have indicated to me recently that it's a one-off problem on my system that they have not seen before! But then I found this forum.


    It's not a Windows problem but a Word problem. It occurs on my PC and on my iPad Pro (I have Office 365, which means Word 2016 on the PC). It only occurs for me with fonts I purchased from Monotype.


    It's a new bug: it did not occur in previous versions up to 2007, my last version of Office. 


    It is not the printers: I have files that displayed fine in 2007 but now they don't. But they still print as they used to. Somewhere MS has introduced a bug that renders the screen for Page Layout and Preview incorrectly. It gets the page length wrong. They appear to have a different software module for screen display and actual printing, and it's the former that's changed.


    


    I have gone back to my earlier version of Office as the only viable solution. But why can't Microsoft admit the problem? Why is it still a problem after more than a year? 


    


    In my experience, this will eventually be put right but surreptitiously, as if nothing had ever happened. This is not the first time I have had such problems with MS. To say I am cynical would be an understatement.

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  5. Anonymous
    2016-03-30T13:46:14+00:00

    Thanks a lot I just uncheck the "Scale content for A4 or 8.5 x11" and it works for me.. Thanks a lot.

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