BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2017-03-09T05:05:25+00:00

    Thanks for all the options but unfortunately we have over 1500 users that are experiencing the issue. We use an OpenType Font and it is mandated by our Style guide so we are not able to just use something else.

    Moved from older office versions to Office365 and Office2016 and there is no chance of winding back now.

    I hope the answer can come quickly as I dont think all the students and staff can adjust or insert the vba option previously mentioned.

    Thanks in advance 

    Matthew

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  2. Suzanne S Barnhill 279.1K Reputation points MVP Volunteer Moderator
    2017-02-28T03:39:45+00:00

    I'm glad you found my answer helpful.

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  3. Anonymous
    2017-02-27T17:33:36+00:00

    Dear Suzanne,

    I have been struggling with this issue for several hours. And then finally I came across your helpful answer. Worked like a charm! Thank you - Thank you - Thank you!

    Signed,

    A very grateful Word nerd

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-02-11T22:32:11+00:00

    If you follow that procedure when you have the template that you are using to create your documents as the active document, and you then save the template, it will apply to documents that you subsequently create from that template.

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  5. Anonymous
    2017-02-11T19:17:34+00:00

    Hi, I think that it would be more appropriate to rename this thread as an issue with line spacing rather than margins since the margins are the same size in the print preview and the printed output, it is (in my experience) the different line spacing that accounts for the change in amount of text that fits within the set margin.

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