BUG!! Word 2016 fails to print margins correctly / messes up layout (Possible OpenType .otf Font bug)

Anonymous
2015-11-26T19:37:16+00:00

Hallo everyone,

I am having severe problems with Word 2016, as it does not print the document layout correctly as it somehow messes up the margin when printing.

NOTE: This happens when printing to Adobe Acrobat DC and my physical printer!

My document layout:

• no markup,

• custom margins (set to 1,27cm top / bottom and left / right - my printer can easily handle these...)

• no header or footer

• paper size set to A4 in all settings

IMAGE 1

The following is picture shows page 1 of my document in "Print Layout"-view. This is how I want the document to look when printed.

IMAGE 2

Here is a picture of the Print-preview menu. You can see that the Print preview still shows the document exactly as I want it. No problems. No funny settings selected. No "Print Markup" selected.

IMAGE 3

Now this is what happens when I print the actual document:

The bottom margin changes and suddenly the whole layout is messed up!

Please advise whether this a bug, or some setting I seem to wrongfully configure.

This is really annoying as I sometimes spend hours to get the layout and spacing in a document right, but then when it comes to printing the document, everything is messed up.

Thank you.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-01-09T13:15:49+00:00

    What I don't understand is that on the Word User Voice website, where we lodged the request to fix the bug, there is an official Word Product Team [MSFT] (Admin, Office.com) - user who responds to bugs - b****ut they are yet to respond to our case!

    PLEASE, IF YOUR READ THIS THREAD, GO TO THE FOLLOWING LINK AND VOTE!

    https://word.uservoice.com/forums/304924-word-for-windows-desktop-application/suggestions/10992303-word-2016-fails-to-print-margins-correctly-messe

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  2. Anonymous
    2016-01-09T13:01:30+00:00

    Since it appears that the problem might be relevant to a file format, I also tried other document formats in Word 2016, like .odt

    But no luck - the result is exactly the same as with the messed up .docx layout.

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  3. Anonymous
    2016-01-07T10:49:29+00:00

    Thanks - been there, done that :)

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-01-07T06:50:44+00:00

    If I haven't mentioned it before, raise the issue at http://word.uservoice.com/

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  5. Anonymous
    2016-01-07T06:37:15+00:00

    Still no solution ...

    The only way this problem does not occur, is when I set the line spacing to "Exactly ..." but this is not handy at all: if I decide to change the font size, I have to change the line spacing again.

    At our school, we use various non-Microsoft fonts for our documents, and this is becoming unworkable: addresses on letters are shifting, extra pages are being added, ...

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