Microsoft Word 2016 has stopped working

Hi Debra,

Welcome and thank you for posting your query in Microsoft Community.

As per your description of the issue, I understand that you are facing issues with Word only. Follow the steps mentioned below and check if it helps:

Step 1: Open Office applications in safe mode:

Example: Open Word in safe mode

1. Close Word.
2. Press the Windows key+ R on the keyboard to open Run window.
3. In Run window and type winword /safe

Note: There is a space between 'Winword' and '/'.

If you are able to work with Word without any problem then the issue might be due to add-ins. In order to disable the add-ins follow the steps given below:

1. In Word, click on File< Options< Add-ins.
2. Under Manage select COM Add-ins.
3. Click on GO options beside Manage, uncheck all the add-ins and click Ok.
4. Try to open Word and check if it works fine.

Note: Similarly follow the steps to disable add-ins for other Office applications.

Step 2: Repair Office 2016 installation:

Refer to the link mentioned to repair Office 2016 installation:

http://office.microsoft.com/en-in/project-help/repair-or-remove-office-HA010357402.aspx

Hope this helps. Please post us if you need any further assistance with Office.

Thank you.

Hi everyone,

We have an article on support.office.com that helps troubleshoot this error message, including information about how it relates to ABBYY FineReader and other add-ins. Hope this helps!

Best,

-Erik