PowerPoint Mac 2016: The image part with relationship ID rId2 was not found in the file.

Anonymous
2015-09-21T02:14:12+00:00

AAHHH! I just upgraded to PowerPoint for Mac, Office 2016, and I'm getting this same error. I spent a whole week on a presentation that I'm doing to tomorrow and almost all of my images have disappeared. THIS IS TERRIBLE! I'm not sure what I'm going to do. 

'The image part with relationship ID rId2 was not found in the file'

Is there a fix for this?? Preferably before tomorrow morning? These are all images that I either created or pulled as screen shots. (All jpegs.) 

PLEASE HELP!

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2016-02-18T18:29:56+00:00

    Hello.

    Here's the latest update.

    Today, users got update 15.19.1 and the error still happens. Pictures below.

    The user will work on the file on their network and after a few opens and tweaks, the file will get corrupted.  If they hit repair, the pictures will disappear with the relationship ID rID2 issue.

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  2. Anonymous
    2016-02-19T11:12:52+00:00

    Wow, I've just been working on a presentation for four days, now all the images are GONE after I moved the file and did a Save As...

    This is unacceptable, Microsoft I need a fix NOW!

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  3. Anonymous
    2016-02-25T01:46:59+00:00

    Confirmed - this is still happening with the latest OS and Office updates installed.

    • Operating System: OS X El Capitan version 10.11.3
    • Application: Microsoft PowerPoint for Mac version 15.19.1 (160212)

    We are using third party software to synchronize user folders on laptops to the file server.

    The file corruption presents as follows:

    Is there any word about a fix from Microsoft or an indication that they are aware of the problem?

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  4. Anonymous
    2016-02-25T05:17:38+00:00

    No word on a fix from Microsoft, but they are aware of this problem and are with their developers.

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