PowerPoint Mac 2016: The image part with relationship ID rId2 was not found in the file.

Anonymous
2015-09-21T02:14:12+00:00

AAHHH! I just upgraded to PowerPoint for Mac, Office 2016, and I'm getting this same error. I spent a whole week on a presentation that I'm doing to tomorrow and almost all of my images have disappeared. THIS IS TERRIBLE! I'm not sure what I'm going to do. 

'The image part with relationship ID rId2 was not found in the file'

Is there a fix for this?? Preferably before tomorrow morning? These are all images that I either created or pulled as screen shots. (All jpegs.) 

PLEASE HELP!

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author

62 additional answers

Sort by: Oldest
  1. Anonymous
    2017-02-20T01:27:45+00:00

    I upgraded but the problem is still there.

    Was this answer helpful?

    0 comments No comments
  2. Jim G 134.1K Reputation points MVP
    2017-02-21T16:38:57+00:00

    Please use the Smile button in PowerPoint to report this issue to Microsoft. They think they fixed it.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-03-27T20:16:41+00:00

    I am still haveing the same issue.

    I am using 15.25 (Mac)

    HELP PLEASE!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-04-07T13:56:38+00:00

    Just starting having the issue yesterday.

    I am on MacOS (10.12.4) / Powerpoint for Mac (15.32)

    Randomly effecting my library of powerpoint presentations.

    Going to switch to keynote until a resolution can be found

    Was this answer helpful?

    0 comments No comments