PowerPoint Mac 2016: The image part with relationship ID rId2 was not found in the file.

Anonymous
2015-09-21T02:14:12+00:00

AAHHH! I just upgraded to PowerPoint for Mac, Office 2016, and I'm getting this same error. I spent a whole week on a presentation that I'm doing to tomorrow and almost all of my images have disappeared. THIS IS TERRIBLE! I'm not sure what I'm going to do. 

'The image part with relationship ID rId2 was not found in the file'

Is there a fix for this?? Preferably before tomorrow morning? These are all images that I either created or pulled as screen shots. (All jpegs.) 

PLEASE HELP!

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2016-11-03T22:09:16+00:00

    Recently I had a deck go bad and asked for a repair when I tried to open it from a flash drive. It worked perfectly on my desktop.  I would drag the file over to the flash drive and double-click to open and it would be corrupted.

    So, I decided to right-click copy the file and pasted it in the flash drive and then I right-clicked and select open file and it worked fine.

    That might be something. It's very weird, I know and it doesn't make sense at all, but it worked.

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  2. Anonymous
    2016-11-03T22:01:25+00:00

    THIS IS A DISASTER!!!

    I just lost all my presentation, weeks of work. How can this be??

    Has anyone found any solution to this?  I dont know what I'm going to do.  I have 90 slides full of pictures, they have all dissapeared, from this morning that they were all there, to this afternoon.  It is just impossible to think that I will have to redo it all.

    How can this happen with a Microsoft product?

    I'm sorry, but I'm just so dissapointed and dont know what to do now.

    Truly.

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  3. Anonymous
    2016-09-13T19:52:54+00:00

    Still happens with PowerPoint 15.25 on the Mac.

    Sigh.

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  4. Jim G 134.1K Reputation points MVP
    2016-07-10T16:25:19+00:00

    Your installation of Office is not up to date.

    The first thing to do is install the recent updates. Make sure your Mac has a working internet connection, then:

    Update Mac OS X. Open the App store and click on the Updates button. Install the updates.

    After, in any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates and then restart your Mac.


    After installing, test again

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