PowerPoint Mac 2016: The image part with relationship ID rId2 was not found in the file.

Anonymous
2015-09-21T02:14:12+00:00

AAHHH! I just upgraded to PowerPoint for Mac, Office 2016, and I'm getting this same error. I spent a whole week on a presentation that I'm doing to tomorrow and almost all of my images have disappeared. THIS IS TERRIBLE! I'm not sure what I'm going to do. 

'The image part with relationship ID rId2 was not found in the file'

Is there a fix for this?? Preferably before tomorrow morning? These are all images that I either created or pulled as screen shots. (All jpegs.) 

PLEASE HELP!

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author

62 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2016-04-13T11:08:02+00:00

    I also have this issue using Office 2016 on PC,  we have lost weeks of work right when we need to present this to the Company owner who is sceptical on any IT because of "this reason"

    The time and  info lost and associated cost is unimaginable to us as a small business  

    Needless to say the company will not be investing in ANY Microsoft products again and that's  if we can ever purchase a computer of any sort.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-04-05T19:56:07+00:00

    This is an unmitigated disaster made all the more embarrassing because it was a problem with the Windows version THREE years ago. Please fix this or give a clear set of guidelines as to avoid this issue. Avoid Dropbox? Don't do Time Machine backups while documents open? Only PP or Word as well?

    Everyone should send a sad face report every week until this gets fixed.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-02-28T01:49:07+00:00

    This isn't very useful for me or many of the mac users out there.  these security options and settings aren't available for the macs.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-02-28T01:33:56+00:00

    The person having old files being downloaded and still showing up with an error:

    I think I might have a solution to this one, I had this same problem whenever I downloaded something from gmail or the internet. it would tell me the file was corrupt.   the file opening may be being blocked by default settings inside of microsoft office programs. 

    in Word 

    go to File

    go to: options

    trust center

    trust center settings button (lower right)

    protected view:  disable the protected view (all 3). 

     hit OK to close windows (restart program)

    I think this has to be done independently in all the MS programs.

    I think site gave helpful information about how to correct the error. Its most likely a software setting. 

    https://support.office.com/en-us/article/Block-or-unblock-external-content-in-Office-documents-10204ae0-0621-411f-b0d6-575b0847a795

    I couldn't find the exact place I found the solution (sorry)

    There is also:

    https://support.office.com/en-us/article/Block-or-unblock-automatic-picture-downloads-in-e-mail-messages-daf2532d-68f7-4e7b-935e-fbec5146f74e?ui=en-US&rs=en-US&ad=US

    Unblock picture downloads for all messages

    1. On the Tools menu, click Trust Center, and then click Automatic Download.
    2. Clear the Don't download pictures automatically in HTML e-mail messages or RSS items check box.

    good luck!

    Was this answer helpful?

    0 comments