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Hey all, SO, I am not a novice user by any means, and upgrade with each new Professional Office version. Since I upgraded to 2016, my envelopes will no longer print properly. When I feed them through, I get the address at the top of the envelope and the return address is cut off. If i print to a regular size piece of paper, it prints all the way to the left of the sheet. I have tried changing the alignment and changing back, manually designing a custom envelope size, I have uninstalled my printer and reinstalled, I have uninstalled office and reinstalled. Nothing is working. It's almost like there is a glitch that won't line the envelope up properly. It was working a few weeks ago the last one I printed before I upgraded. My temporary workaround is to go to my desktop and print from there as that still has word 2013. But that is not my main computer and is a real pain in the **** to do.
Has anyone else had this issue and found a fix? Microsoft only tells me that as I was able to install it, I can pay them $99.00 USD (As I am Canadian, this currently converts into approx $140) to fix the issue that they caused, after I paid for the software. That is just as bad as the computer hijackers they have these days. I'll hijack your computer and make you pay to get it back. Ridiculous.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Changing the default Clockwise Rotation setting seems to have fixed the issue. Thanks!
Hi,
Don't know whether you got the solution or not,
But here is the link which worked for me and many others.
SOLUTION!!
Hello, this worked for me as I have been trying to print to business cards and the format would never line up because of the same problem.. You need to be comfortable with edditing the registry, because the HP drivers are not working and changing all the settings they should. I have a slightly different model but same problem.. HP READ THIS and please fix your drivers, this seems to not be an isolated problem.. and I have an F2480 all in one
So, using this Microsoft link for where to look, I found that in
http://support.microsoft.com/kb/102966
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro
the key: "print media ready" was set to "letter", not A4... (which I needed)
I Changed it to "A4" and the paper availible in printer settings reflected this change. Hope this helps people!
Awesome,
I was getting the same problem since couple of months, tried everything.
thanks to your link its work like butter.
So I have this issue on my Mac. That is, even though I have my envelope set up to print centered as shown below, it prints top right alined like to box below to the one that is highlighted in blue. So it sounds like you guys were able to fix your issue by editing the registry in Windows. I am newly migrated to Mac. Any thoughts here?
Well, I learned something with this point. I can not paste an image.