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Hey all, SO, I am not a novice user by any means, and upgrade with each new Professional Office version. Since I upgraded to 2016, my envelopes will no longer print properly. When I feed them through, I get the address at the top of the envelope and the return address is cut off. If i print to a regular size piece of paper, it prints all the way to the left of the sheet. I have tried changing the alignment and changing back, manually designing a custom envelope size, I have uninstalled my printer and reinstalled, I have uninstalled office and reinstalled. Nothing is working. It's almost like there is a glitch that won't line the envelope up properly. It was working a few weeks ago the last one I printed before I upgraded. My temporary workaround is to go to my desktop and print from there as that still has word 2013. But that is not my main computer and is a real pain in the **** to do.
Has anyone else had this issue and found a fix? Microsoft only tells me that as I was able to install it, I can pay them $99.00 USD (As I am Canadian, this currently converts into approx $140) to fix the issue that they caused, after I paid for the software. That is just as bad as the computer hijackers they have these days. I'll hijack your computer and make you pay to get it back. Ridiculous.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
When the selection is in the Envelope, the status bar at the bottom of the screen displays Page 0
Also, if you were to add a Page number field to the Envelope, you would see that it displays 0 as the page number.
I'm having the same problem. Migrated from Word 2013 where envelope printing on my Konica Magicolor 1600w worked fine. Word 2016 aligns all envelope printing at the trailing edge of the page instead of the leading edge, which only works if your envelopes are 11" long. Otherwise printing is misaligned and some of the printing, like the return address is cut off.
I've been through all the setting and adjustments and can't find a fix for this. That it is happening on multiple brands and models of printers indicates it is obviously a defect in Word 2016 and needs to be submitted to development for remediation.
That (Word 2016 aligns all envelope printing at the trailing edge of the page instead of the leading edge) is NOT my experience. That effect could however be the result if the printer is having difficulty feeding the envelope into the printer.
How is the text aligned if you print the envelope text onto a sheet of regular sized paper and then compare that to the outline of the envelopes onto which you are wanting to print.
When you say that you have "been through all the setting and adjustments", did that include those available via the Options>Printing Options in the Envelopes and Labels dialog?
When printing the envelope (Size 10) on a normal 8.5" x 11" sheet of paper the return address is aligned to the trailing edge of the paper.
Try using the Clockwise Rotation facility in the Envelope>Options>Printing Options dialog.
It could also be that you need an updated driver for the printer that you are using.