A family of Microsoft word processing software products for creating web, email, and print documents.
So is it that all printers are the problem so Microsoft and never solved this issue?
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Hey all, SO, I am not a novice user by any means, and upgrade with each new Professional Office version. Since I upgraded to 2016, my envelopes will no longer print properly. When I feed them through, I get the address at the top of the envelope and the return address is cut off. If i print to a regular size piece of paper, it prints all the way to the left of the sheet. I have tried changing the alignment and changing back, manually designing a custom envelope size, I have uninstalled my printer and reinstalled, I have uninstalled office and reinstalled. Nothing is working. It's almost like there is a glitch that won't line the envelope up properly. It was working a few weeks ago the last one I printed before I upgraded. My temporary workaround is to go to my desktop and print from there as that still has word 2013. But that is not my main computer and is a real pain in the **** to do.
Has anyone else had this issue and found a fix? Microsoft only tells me that as I was able to install it, I can pay them $99.00 USD (As I am Canadian, this currently converts into approx $140) to fix the issue that they caused, after I paid for the software. That is just as bad as the computer hijackers they have these days. I'll hijack your computer and make you pay to get it back. Ridiculous.
A family of Microsoft word processing software products for creating web, email, and print documents.
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So is it that all printers are the problem so Microsoft and never solved this issue?
I was actually asking Bruno Boccara, but while you're here, what is happening when you try and print an envelope. Did you ever work out how to take a screen shot so that you can show what is happening?
I have exactly the same issue ....
I was having similar problems when I installed a Brother machine. The envelopes printers with the the return address off the edge of the envelope and the recipient address shifted to the left of center. I ended up chatting with Microsoft tech support. What finally fixed it was deleting the printer from devices and printers, then adding it back again. I guess just like any electronics, finding ways to disconnect then reconnect solves a lot of problems.