Word 2016 envelope not printing to centre alignment

Anonymous
2015-11-24T04:05:37+00:00

Hey all, SO, I am not a novice user by any means, and upgrade with each new Professional Office version.  Since I upgraded to 2016, my envelopes will no longer print properly.  When I feed them through, I get the address at the top of the envelope and the return address is cut off.  If i print to a regular size piece of paper, it prints all the way to the left of the sheet.  I have tried changing the alignment and changing back, manually designing a custom envelope size, I have uninstalled my printer and reinstalled, I have uninstalled office and reinstalled.  Nothing is working.  It's almost like there is a glitch that won't line the envelope up properly.  It was working a few weeks ago the last one I printed before I upgraded.  My temporary workaround is to go to my desktop and print from there as that still has word 2013.  But that is not my main computer and is a real pain in the **** to do. 

Has anyone else had this issue and found a fix?  Microsoft only tells me that as I was able to install it, I can pay them $99.00 USD (As I am Canadian, this currently converts into approx $140) to fix the issue that they caused, after I paid for the software.  That is just as bad as the computer hijackers they have these days.  I'll hijack your computer and make you pay to get it back.  Ridiculous.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-05-24T22:43:03+00:00

    Hey all, SO, I am not a novice user by any means, and upgrade with each new Professional Office version.  Since I upgraded to 2016, my envelopes will no longer print properly.  When I feed them through, I get the address at the top of the envelope and the return address is cut off.  If i print to a regular size piece of paper, it prints all the way to the left of the sheet.  I have tried changing the alignment and changing back, manually designing a custom envelope size, I have uninstalled my printer and reinstalled, I have uninstalled office and reinstalled.  Nothing is working.  It's almost like there is a glitch that won't line the envelope up properly.  It was working a few weeks ago the last one I printed before I upgraded.  My temporary workaround is to go to my desktop and print from there as that still has word 2013.  But that is not my main computer and is a real pain in the **** to do. 

    Has anyone else had this issue and found a fix?  Microsoft only tells me that as I was able to install it, I can pay them $99.00 USD (As I am Canadian, this currently converts into approx $140) to fix the issue that they caused, after I paid for the software.  That is just as bad as the computer hijackers they have these days.  I'll hijack your computer and make you pay to get it back.  Ridiculous.

    Hello, I was having the same issue also with word 2016 & a Brother printer (MFC-9340OCDW). I was trying to print envelopes using the envelopes wizard under the mailing tab and I was getting distorted text. I solved it by exiting the print envelopes box going File>Print>Printer Properties and changing media type from plain paper to envelopes. When I went back into the envelopes wizard, they started printing correctly.

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  2. Anonymous
    2016-04-27T13:28:41+00:00

    Changing the default Clockwise Rotation setting seems to have fixed the issue. Thanks!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-03-17T23:39:33+00:00

    To print an envelope that is attached to a document, tell the printer to print either p0 or s1

    The envelope will be Page 0 of the document and it is in Section 1.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-11-25T01:49:38+00:00

    I think that is something that you will need to take up with the Printer manufacturer.

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  5. Anonymous
    2015-11-24T14:43:42+00:00

    Tried that in the first few minutes of troubleshooting and when I reinstalled the printers, I reinstalled the print drivers as well.  When I change the feed alignment to the right side, a full sheet of paper prints in the centre lined perfectly.

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