Excel 2016 for Mac does not recalculate

Anonymous
2015-08-01T00:09:35+00:00

I have a multiple-sheet workbook that does not recalculate after I update some cells. It would only recalculate after I save and then reopen it. My Excel preferences is set to automatic recalculate. After I change the value of cells, the workbook does not recalculate even after I press the F9 key. I have tried Command+F9 to no avail. The workbook had a data connection and I had deleted it. The version is 15.12.3. Any idea what I can do?

Microsoft 365 and Office | Excel | For home | MacOS

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Anonymous
2017-07-09T08:51:04+00:00

ref my earlier question I found an answer that worked:

Why does my formula not calculate in Excel?

Instead the text of the formula itself appears in the cell directly. See example below. Cause: The cell is formatted as Text, which causes Excel to ignore any formulas. This could be directly due to the Text format, or is particularly common when importing data from a CSV or Notepad file

I copied the data from the original import worksheet into a fresh worksheet and the formulas worked fine

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Anonymous
2016-09-15T18:53:52+00:00

As Anthony noted, version 15.26 (160903) does contain the fix. This version has now been released to all audiences. Please make sure your Office is up to date and this problem should be resolved.

Thank you all for your patience and persistence!

Freya

Office Newsroom

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  1. Anonymous
    2016-07-06T15:49:19+00:00

    Hi Jim,

    Thanks for the reply - my cynicism on the smile interface comes from the fact that this bug has been reported via that smile 20+ times from just me, and probably 100s if not 1000s of times from the user base in mass.  However, the bug remains even after over a year of those reports.  So, while they may be going to program managers, they are apparently not getting to anyone who can actually resolve the issue, so in that case I say they are not getting to the right place.  

    What's more frustrating is that if you do a Google search, this bug has been reported on this forum on at least 6 different threads in addition to this one, again for over a year, and still no resolution.  I understand this is a user-user forum, but if no one from MS ever checks in, then it's not helping.

    Now you're telling me if I had a spare Mac I could join the fast program and possibly interact with a MS developer.  Unfortunately I don't have a spare Mac and I can't risk beta software on my day to day Mac.

    So perhaps you can be the champion of all the frustrated users that have been struggling with this bug for several months... as an MS MVP, you can join the "fast" program and report this bug for us.

    Anthony

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  2. Jim G 134K Reputation points MVP
    2016-07-06T14:21:54+00:00

    It's clear that switching the View works for some, but not all users. 

    The Smile submissions go directly to the program managers. Even though that communication is one-way, be assured your submissions are going to the right place.

    That $499 gives you access to a support specialist who probably knows little about Excel for Mac. You were wise to skip that.

    There's a way you can interact directly with Excel developers for free, but it comes with many caveats. You can join the Insider Fast program and use beta software. It is not supported at all even if you pay the $499, but you do get a direct channel to interact with Microsoft developers in a special Insider forum. The goal of the Fast program is to give Microsoft user feedback on new features, updates, bug fixes etc before they are released to everyone in a general release. The builds sometimes will have new features, incomplete features, bug fixes, experiments in user interface - in other words you're getting a build that could be the future - or maybe not. The builds are larger and more frequent than regular updates. If you don't mind using builds that are generally good, sometimes outstanding with new features no one knows about, and occasionally messed up or broken in unexpected ways, then go to the Excel Help menu and choose Check for Updates. In AutoUpdate check the box to join the Insider program and then choose the Fast option. If you just want to get the supported general releases ASAP join the Insider Slow program.

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  3. Anonymous
    2016-07-05T18:04:23+00:00

    Agree, view mode does not matter.  Except perhaps changing views also happens to change what cells are In the visible view pane.  As described several times, only cells outside the visible view are affected.   

    And for reference, I've sent close to 20 messages via the smile/frown face, one for every version this bug existed in for the past year, all to no avail.   That smile feature is useless.  And worse, he. I tried to open an actual case with MS support I was told I'd have to pay $499 to take to a specialist.  

    What a joke.

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