Office 2016 uninstalls my Visio 2013

Anonymous
2015-09-23T05:20:30+00:00

So, even though I had followed the instructions to install Office 2016 from Office 365 home, it was not successful even after 5 tries, restarting, uninstalling, restarting...my biggest issue is Visio 2013. I purchased it as I need it! But why can't I find any way to just upgrade Visio from 2013 to 2016? There is no instruction! I do not want to buy the new Visio 2016 when I only purchased Visio 2013 a few months ago. Please help!!!

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-09-24T23:09:57+00:00

Hi All,

We are reaching out to individuals on the thread through Private Messages with guidance on their issue.

For others facing the same problem please get back to us.

Thank you.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

300 additional answers

Sort by: Oldest
  1. Anonymous
    2016-03-13T22:51:58+00:00

    Facing same problem. I also do not want to buy another version of Visio. I have Visio 2013 and just installed Office 2016. What is the MSFT solution for this ?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-03-13T23:02:07+00:00

    See my reply on the first page of this question.  MS has a "free upgrade" offer for subscribers to specific Office 365/2016 bundles who have Visio 2013. 

    You have to contact MS support, give them the links to the offer and fight with them to give you what you are supposed to get. Ask to speak to a manager.  Be prepared to waste a lot of time.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-03-14T03:48:58+00:00

    There is not one,  i had to go back to office 2013. I use visio in class almost evety week. Tried to get a free upgrade, but microsoft kept gave me excucese .something to do worth stand alone, subscription **** even though i had product keys to all my software~it really sucks

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-03-15T09:02:10+00:00

    what about compatible office 2010 and visio 2016 ?

    Was this answer helpful?

    0 comments No comments