Office 2016 uninstalls my Visio 2013

Anonymous
2015-09-23T05:20:30+00:00

So, even though I had followed the instructions to install Office 2016 from Office 365 home, it was not successful even after 5 tries, restarting, uninstalling, restarting...my biggest issue is Visio 2013. I purchased it as I need it! But why can't I find any way to just upgrade Visio from 2013 to 2016? There is no instruction! I do not want to buy the new Visio 2016 when I only purchased Visio 2013 a few months ago. Please help!!!

Microsoft 365 and Office | Access | For home | Windows

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Anonymous
2015-09-24T23:09:57+00:00

Hi All,

We are reaching out to individuals on the thread through Private Messages with guidance on their issue.

For others facing the same problem please get back to us.

Thank you.

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  1. Anonymous
    2015-09-30T22:24:32+00:00

    Hi All,

    We are reaching out to individuals on the thread through Private Messages with guidance on their issue.

    For others facing the same problem please get back to us.

    Thank you.

    Maxwell - I have had both Project Standard 2013 & Visio Professional 2013 products removed during the upgrade to Office 2016. Please advise through Private Message with guidance. Thank you so much for your help and hope the team has found out something. Peace.

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  2. Anonymous
    2015-10-01T01:38:24+00:00

    What's the rush?

    Seems that 'Apple madness'* has come to MS customers.

    I have noticed on some third-party product forums, where the product has had some issues with Win 10, some are 'baying for the maker's blood', such is the seeming panic to immediately use Win 10.

    And here we have a rush to use the 2016 Office versions, whereas in the past, perhaps because it required a substantive initial outlay, people tended to do some due diligence to make sure that they gained some benefit from the upgrade, and that it did not do damage.

    I sure this new found 'rapture' with their products is where MS would prefer to be, but it has the downside that they have to deal with an increased amount of customer panic and impatience, so they have to keep upgrade paths smooth.

    I will wait until MS fixes this silliness they have created.

    * In the earlier days of iPhones, trying to sell them second-hand involved far too many people who just seemed obsessed with having one, with a few who seemed to be quite ungrounded. Selling our less popular HTC/Samsung ones did not have such people enquiring. However, once Samsung phones became very popular, the obsessed brigade started calling.

    I am not saying that anybody here is insane, and MS have been stupid in even allowing this to be an issue, but Office 2016 is NOT critical to any business (yet), is still basically unproven, and is NOT being forced on anybody for a while.

    So why spend hours tying you and them up on 'heroic' individual efforts?

    MS really wants people to transition to their latest version. It is in their best interests that people have a smooth upgrade process, so I expect that they are focussing on that as a priority. They know the aggregate numbers of people upgrading, and whether that is too low a % of current Office installs for them.

    Our due diligence is to make sure that the product does as we want, and letting them know when such daft decisions do NOT fit with our workflows.

    But trying to force immediate ad-hoc fixes does NOT help achieve a stable product, and can distract high level support, which tends to be product team specialists, from working on the proper remedial adjustments to the program architectures.

    But then, I prefer the 'We're not going to take it' approach over the 'I want, I want, I want it now!' one. The former is defiant, whereas the latter just seems like petulant ranting.

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  3. Anonymous
    2015-10-01T07:26:54+00:00

    Hi,

    I know where you're coming from, but I teach IT as part of my freelance business, so I need to be aware of everything 'new'.

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  4. Anonymous
    2015-10-01T07:29:54+00:00

    Thankfully I did not install Office 2016; stopped in time to read the message that Visio would be uninstalled, so cancelled the install. I still can't believe I paid out just months ago for Visio (not cheap), and now it's useless (unless I put in on another PC which runs Office 2013). Very frustrated, especially as teaching Office is part of my job.

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