Office 2016 uninstalls my Visio 2013

Anonymous
2015-09-23T05:20:30+00:00

So, even though I had followed the instructions to install Office 2016 from Office 365 home, it was not successful even after 5 tries, restarting, uninstalling, restarting...my biggest issue is Visio 2013. I purchased it as I need it! But why can't I find any way to just upgrade Visio from 2013 to 2016? There is no instruction! I do not want to buy the new Visio 2016 when I only purchased Visio 2013 a few months ago. Please help!!!

Microsoft 365 and Office | Access | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-09-24T23:09:57+00:00

Hi All,

We are reaching out to individuals on the thread through Private Messages with guidance on their issue.

For others facing the same problem please get back to us.

Thank you.

Was this answer helpful?

1 person found this answer helpful.
0 comments No comments

300 additional answers

Sort by: Newest
  1. Anonymous
    2017-11-19T18:24:45+00:00

    Hello everybody! 

    I currently have the some problem! I'm using a 2013 standard Visio and wanna upgrade to a 2016 professional visio. How can it be handled and how much are the costs? Thanks and BR Hans

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-11-13T14:22:27+00:00

    This has been going on for a year or more. Yes, you have to buy project and visio 2016. Im surprised there hasnt been a class action suit filed. I tried for weeks to get an upgrade path with no euccess

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2017-11-13T14:16:04+00:00

    Dear Office Support,

    I need to install Project 2013 Pro on a Windows 10 Client, where Office 2016 Home and Business installed is. I get the message that I need to deinstall Office 2016 Home and Business. How can I solve this issue? Do I really have to buy Project 2016 for 700 Swiss Franks to make this work??

    https://www.digitec.ch/de/s1/product/microsoft-project-2016-standard-deutsch-windows-office-software-5662102?supplier=406802

    I'm now holding for over an hour in the Microsoft Hotline and was transfered at least 6 times. The last guy just hanged up the phones since I started shouting at him.

    Hope to hear from you soon and best Regards,

    Seth

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-11-09T15:20:43+00:00

    Hi Microsoft... I have also lost my Visio 2013 standard installation. please advise after Office365 upgraded to the latest greatest; 365 ProPlus 1710.

    Thanks

    Was this answer helpful?

    0 comments No comments