Office 2016 uninstalls my Visio 2013

Anonymous
2015-09-23T05:20:30+00:00

So, even though I had followed the instructions to install Office 2016 from Office 365 home, it was not successful even after 5 tries, restarting, uninstalling, restarting...my biggest issue is Visio 2013. I purchased it as I need it! But why can't I find any way to just upgrade Visio from 2013 to 2016? There is no instruction! I do not want to buy the new Visio 2016 when I only purchased Visio 2013 a few months ago. Please help!!!

Microsoft 365 and Office | Access | For home | Windows

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Anonymous
2015-09-24T23:09:57+00:00

Hi All,

We are reaching out to individuals on the thread through Private Messages with guidance on their issue.

For others facing the same problem please get back to us.

Thank you.

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  1. Anonymous
    2018-01-05T15:01:21+00:00

    sorry, the free upgrade offer expired long ago.

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  2. Anonymous
    2018-01-05T04:44:51+00:00

    Good day I have just purchased and upgraded and installed Office Home & Business 2016, unfortunately I know cannot install Project Standard 2013. From the posts I belive I get a free 2016 Project Upgrade, please urgently assist

    David Miller

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  3. Anonymous
    2018-01-04T17:58:24+00:00

    If there is, it is still a MS "top secret".

    Have you RECENTLY tried installing project 2013 now that you have 2016 installed. Over the last few months a few people have reported being able to mix Office version installations (including 2016):

    Supported scenarios for installing different versions of Office, Visio, and Project on the same computerDifferent Years and MSI vs CTR.

    https://technet.microsoft.com/library/mt712177%28v=office.16%29.aspx?f=255&MSPPError=-2147217396

    Visio and Project versions that can be installed on the same computer with Office 365 ProPlus

    https://technet.microsoft.com/en-us/library/mt422981.aspx

    2016 Visio CTR/MSI installation options:

    http://answers.microsoft.com/en-us/msoffice/forum/msoffice_install-mso_win10/fail-to-install-visio-2016-std-mak-with-e3-office/b9718224-7e82-4208-948f-564989039798?msgId=9f1114a1-326d-4946-8f4f-314dcd4c55d3

    Felix, a MS employee posted the following chart and suggestion:

    <snip>

    As the Visio 2016 MAK client is MSI Version, it can’t be installed with Office 2016(Click-To-Run) provided by Office 365.

    Version Visio 2016 CTR Visio 2016 MSI

    Office 2016 CTR   YES NO

    Office 2016 MSI    NO                        YES

    Office 2013 CTR   YES        YES

    Office 2013 MSI    YES                     YES

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  4. Anonymous
    2018-01-04T11:21:55+00:00

    I have the same question and issue  how do I restore Project 2013 now that Office 2016 has removed it, two years later there must be a customer focused resolution.

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