Office 2016 uninstalls my Visio 2013

MS's "left hand does not know what right hand is doing" ... <sigh>

In theory you should not be having this problem, but MS "improved" the 2016 installer.

You were lucky enough to find one of the very few MSI ("traditional") remaining installations.

Option 1: Uninstall Pro Plus, install visio, re-install Pro Plus ... there is small chance this will work. Large chance you will get same error, complaining about Visio.

Option 2: Install Visio inside of a VM, Hyper-V if you have Win Pro, or some other like VirtualBox (free) or VMWare.  IMHO, most painless, most likely to work.

Option 3: create a totally separate partition to install a new copy of Windows and Visio.  Rather overkill.

Option 4: Find a CTR installer for Pro Plus.  See if both will install together without any additional pain.

Option 5: CTR installer for Pro Plus, create custom XML to mix Pro Plus and Visio into single CTR installation using the MS Deployment Toolkit

Overview of Click-to-Run customization - Deployment - 365 Custom Install

https://technet.microsoft.com/en-us/library/jj219428?f=255&MSPPError=-2147217396

Product ID	Product Name
O365HomePremRetail	Office 365 Home Premium <br><br>Office 365 University
O365ProPlusRetail	Office 365 Pro Plus
O365SmallBusPremRetail	Office 365 Small Business Premium
ProPlusRetail	Office Professional Plus 2013
StandardRetail	Office Standard 2013
HomeBusinessRetail	Office Home & Business 2013
HomeStudentRetail	Office Home & Student 2013
ProfessionalRetail	Office Professional 2013
WordRetail	Word 2013
ExcelRetail	Excel 2013
PowerPointRetail	Powerpoint 2013
AccessRetail	Access 2013
OneNoteRetail	OneNote 2013
OutlookRetail	Outlook 2013
PublisherRetail	Publisher 2013
GrooveRetail	Groove 2013
InfoPathRetail	InfoPath 2013
VisioStdRetail	Visio Standard 2013
VisioProRetail	Visio Professional 2013
ProjectStdRetail	Project Standard 2013
ProjectProRetail	Project Professional 2013

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Can I install individual Office applications? - “Official” MS Answer is NO! but …

https://support.office.com/en-us/article/Can-I-install-individual-Office-applications-1eede13d-3426-40cc-b30b-9aa40226bb9e

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MS Mechanics YouTube: Office 2016 setup and deployment updates demo - including adding Viso & Project

https://www.youtube.com/watch?v=TNHyHnedY4E (4min)- At the 3 minute point of this video he shows the XML required to add Visio and Project to a Pro Plus 365 2016 CTR installation he is customizing

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Customize Microsoft Office Click-to-Run (C2R) Setup to Install Selected Programs Only (2013 / 2016) askvg. - Deployment Tool

http://www.askvg.com/tip-customize-microsoft-office-click-to-run-c2r-setup-to-install-selected-programs-only/

https://technet.microsoft.com/en-us/library/jj219426.aspx

Above link has detailed instructions.

This tool is intended for Business Office Administrators.  Apparently it may also be used for consumer Office bundles. (I have not tried it myself, rohn 007)

<snip>

After much trial and error, I got it to work for me.

First I had to run the Office scrub vbs file (available from Fix It here: https://support.office.microsoft.com/en-us/article/Fix-Office-365-Office-2016-or-Office-2013-install-errors-54554bb8-aa94-43c7-a685-408dd9868c0b) to remove all traces of any Office installs on my computer (I’m running Win10x64 Pro & Ent).

https://www.youtube.com/watch?v=tbfIHR_52do - this is a video over an hour long, including demonstration of using the deployement tool

Reboot

1. I opened the ISO from MSDN and extracted that to D:\Archive\Office2016\ which created subdirectories off of that of \Office\data

-- Note that if you don’t have the iso yet, you can can ask setup to download the required files, just skip ahead to step 3 below---

2. rename D:\Archive\Office2016\setup.exe to whatever the heck you like.
3. I downloaded the Office 2016 Deployment Tool (http://www.microsoft.com/en-us/download/details.aspx?id=49117) and extracted the zip to D:\Archive\Office2016.  This will place setup.exe and configuration.xml into that directory (this is why we renamed setup.exe above).  I edited the XML file and put the following in it (deleting everything else that was in it):

<Configuration>

  <Add SourcePath=”D:\Archive\Office2016\” OfficeClientEdition=”64” >

  <Product ID=”proplusretail”>

  <Language ID=”en-us” />  

  <ExcludeApp ID=”Access” />

  <ExcludeApp ID=”Publisher” />

  <ExcludeApp ID=”Grove” />

  <ExcludeApp ID=”Lync” />

  <ExcludeApp ID=”skypeforbusiness” />

  </Product>

  </Add>

  <Logging Name=”OfficeSetup.txt” Path=”%temp%” />

</Configuration>

NOTE: you can setup the deployment to include multiple languages ie:

<language ID= ‘en-us’ ‘es-es’  />

Using group policy, there are over 2100 settings you can control via the deployment tool

***NOTE that I wasn’t sure about the naming convention for Skype for Business/Lync so I put them both in the config file - I still don’t know which one is needed but the above config successfully did NOT install Skype for Business***

4. If you don’t have the ISO then run the following:

D:\Archive\Office2016\setup.exe /download configuration.xml

that will create the sub directories and download the files necessary for your desired configuration

5. Now, whether this is from the ISO or the downloaded files, run:

D:\Archive\Office2016\setup.exe /configure configuration.xml

bingo, bango, bongo, you’ve got a customized install.

</snip>

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<snip>

I tried your method,  and when I launched the program from CMD, I immediately got error code 30088-1021 after it got elevated privileges. If instead of using cmd and the deployment toolkit’s setup file, I went into \office directory (one level down from where I was) and launched the setup64 program and it began installing correctly. I do have Office 2013 installed still.

This is the configuration.xml file I made;;

<Configuration>

<Configuration>

  <Add SourcePath=”E:\to keep\bittorrent\en_office_professional_plus_2016_x86_x64_dvd_6962141\office extracted” OfficeClientEdition=”64” >

  <Product ID=”proplusretail”>

  <Language ID=”en-us” />

  <ExcludeApp ID=”Access” />

  <ExcludeApp ID=”onenote” />

  <ExcludeApp ID=”Grove” />

  <ExcludeApp ID=”Groove” />

  <ExcludeApp ID=”Lync” />

  <ExcludeApp ID=”skypeforbusiness” />

  </Product>

  </Add>

  <Logging Name=”OfficeSetup.txt” Path=”%temp%” />

</Configuration>

</Configuration>

</snip>

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**Click-to-Run Customization and Deployment Deep Dive Part 1**- Office Deployment Tool for business users

http://blogs.technet.com/b/office_resource_kit/archive/2013/04/17/the-new-office-garage-series-click-to-run-customization-and-deployment-deep-dive-part-1-with-high-g-aerobatics.aspx

Discusses Office Deployment Tool for business users

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Application Installations with Microsoft Deployment Toolkit 2102 Update 1

http://www.petri.co.il/application-installation-microsoft-deployment-toolkit-2102-update-1.htm

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PS:

Please let us know which one(s) you actually try and which one actually works (so we can better advise next victim).

Hi All,

We are reaching out to individuals on the thread through Private Messages with guidance on their issue.

For others facing the same problem please get back to us.

Thank you.

Hi Max,

I'm hoping you can maybe help me. I have Office 2016 Professional Plus installed on my machine and have just purchased a copy of Visio 2016 and Project 2016. My problem is when I try to install the Visio 2016 I get an error stating this:

Can you assist me? I have two copys of each and I cannot make the installation.

Thanks

Iain

MS support does not call back on request.

All too often MS support does not call back even when they promise to ... <sigh>

You are going to have to call again yourself. Immediately.The Offer expires Thursday!  There is no stated limit in the upgrade offer. If they try that BS on you again, first refer them to the articles:

https://support.office.com/en-us/article/Special-offer-for-customers-with-Office-2016-and-Office-2013-standalone-applications-c32e3cad-e935-4163-a44f-50d896e10bbc

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https://support.office.com/en-us/article/-We-need-to-remove-some-older-apps-error-a225347f-e102-4ea6-9796-5d1ac5220c3b

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If they continue, ask to speak to a supervisor.

I have three Visio Pro 2013 licenses to upgrade.  One has been upgraded via Case # 1344480183 on 6/22/16. I was told he could only upgrade one per call and I would have to call back two more times to get the remaining licenses upgraded.  

Please call or email to accomplish the upgrades.

Thanks,

David Burk