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I store my documents in:
OneDrive\Shared Documents\Business
and my templates in
OneDrive\Shared Documents\Templates
As I've done for over a year.
All worked fine in Office / Word 2013
Word 2016 will hang if I try and open a document that is based on a template.
The templates are available.
I've tried renaming the templates and removing spaces in the names but that didn't help.
If I remove the template the document will open and show as based on Normal.dotx.
All templates and documents use the new 2016 file format and are saved as .dotx.
Please note:
I'd rather you didn't reply to this issue if you haven't actually experienced this problem or if you haven't actually tried the fix you propose.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Unfortunately it made no difference here. Latest update Windows 10
Latest update Office 2016 (16.0.6001.1038)
Various restarts.
Tried files on OneDrive as well as local disk.
No luck at all... still the same issue.
Please keep looking into this issue, it's very annoying, hundreds of our documents are affected!
It seems like last update fixed my issue (rel 16.0.6001.1038).
Did it do the same for yours?
Yes! After the latest Windows 10 update, the problem of hanging while opening Word or Excel documents has resolved.
Just updated to the latest version and I've still the same problem.
It seems like last update fixed my issue (rel 16.0.6001.1038).
Did it do the same for yours?
We are still waiting for e solution to this tedious problem.
Please solve this problem.