When moving word 2013 window it drags/lags behind the mouse.

Anonymous
2016-02-06T15:52:03+00:00

When i move the window it has this weird lag. When i move my mouse it does move but has a clear lag behind it. This isn't so bad because nothing else lags and i can write just fine, but its still annoying if i need to move the window.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2017-04-17T10:02:23+00:00

Ok, I searched reddit and found this and IT WORKED. I suggest people trying it!

"I do believe it has to do with the mouse and the USB polling frequency.

With a Logitech MX518 with 125Hz I had no problems whatsoever. Ever since I switched to a Logitech G502 with 1000Hz these Office applications started to lag when dragging. You can reproduce this by changing the mouse frequency in the mouse drivers from e.g. 1000Hz to 125Hz. The option is called "Report Rate" in the Logitech Gaming Software. Dunno about other vendor's mouse drivers.

In the end I think it's probably a f*ckup between the high polling frequency of the mouse and therefore high update rate of the cursor and Windows' GUI VSync as well as Excel/Word refreshing the content of the window.

*edit* Since I also have a 120Hz monitor I'm not sure if this is also a factor to consider.

*edit2* Refreshrate of the monitor does NOT matter. So it's solely the high USB polling rate that's causing this."

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  1. Anonymous
    2018-11-13T15:56:55+00:00

    Exactly how did you turn down the polling rate?  I'm looking in my "Mouse cursor" settings in Windows 10 and I see no option for it.  I also saw nothing regarding polling rate or frequency in Logitech Keyboard and Mouse settings.    Same goes for the mouse settings in Device Manager.

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  2. Anonymous
    2018-12-05T02:34:01+00:00

    Open Windows Explorer, Right Click on THIS PC. Select PROPERTIES. Select PERFORMANCE and UNcheck "Show Window Content While Dragging". Click OK and now drag your app around. Voila!

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  3. Anonymous
    2018-12-05T05:51:24+00:00

    hmm no. that's just circumventing the issue, not fixing it. Microsoft needs to do fix - user settings do not fix this long standing bug :(

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  4. Anonymous
    2018-12-06T19:01:51+00:00

    Still no solution except lowering the poll rate. I have also noticed that when i lower poll rate to 125Hz its much easier to drag windows across monitors.

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