When moving word 2013 window it drags/lags behind the mouse.

Anonymous
2016-02-06T15:52:03+00:00

When i move the window it has this weird lag. When i move my mouse it does move but has a clear lag behind it. This isn't so bad because nothing else lags and i can write just fine, but its still annoying if i need to move the window.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2017-04-17T10:02:23+00:00

Ok, I searched reddit and found this and IT WORKED. I suggest people trying it!

"I do believe it has to do with the mouse and the USB polling frequency.

With a Logitech MX518 with 125Hz I had no problems whatsoever. Ever since I switched to a Logitech G502 with 1000Hz these Office applications started to lag when dragging. You can reproduce this by changing the mouse frequency in the mouse drivers from e.g. 1000Hz to 125Hz. The option is called "Report Rate" in the Logitech Gaming Software. Dunno about other vendor's mouse drivers.

In the end I think it's probably a f*ckup between the high polling frequency of the mouse and therefore high update rate of the cursor and Windows' GUI VSync as well as Excel/Word refreshing the content of the window.

*edit* Since I also have a 120Hz monitor I'm not sure if this is also a factor to consider.

*edit2* Refreshrate of the monitor does NOT matter. So it's solely the high USB polling rate that's causing this."

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  1. Anonymous
    2019-03-25T11:28:53+00:00

    I've tried mine at 125 and 500 but made no difference at all even when tried with monitor set to 60, 100, 120 and 144hz.

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  2. Anonymous
    2019-01-26T18:02:54+00:00

    I believe this shouldn't be a fix, i want my mouse to be at 1000 hz and by people changing it down to 125 HZ and/or 250 hz, because that works too, I'm sorry i want my mouse to be a quality one but i really can see a difference at 250 hz and 1000 just sitting on the desktop, to me it actually matters, i don't know how others can live without it, don't buy a high refresh rate mouse if you're not going to need/want it's features, I've noticed issues with this dragging on windows like steam, discord and other heavy applications, chrome is fine, but anything that takes a bit more processing power is affected, including the command prompt strangely, i don't find it to be toooo much of a bother, most of the time my windows are fullscreen or borderless windowed, so it doesn't matter that much, but occasionally i'll alt tab to something else, drag it into an area where i can still see what I'm reading or watching out for in the fullscreen window, and it gets delayed and annoys me, it may be harder to notice the difference between 250 and 1000 hz for people without 144 hz screens, but its an issue nonetheless, and compromising your mouse's performance, in my opinion isn't the way to fix it

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  3. Anonymous
    2019-01-25T15:01:14+00:00

    When i move the window it has this weird lag. When i move my mouse it does move but has a clear lag behind it. This isn't so bad because nothing else lags and i can write just fine, but its still annoying if i need to move the window.

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  4. Anonymous
    2019-01-25T15:00:27+00:00

    hdr4rfdu4re

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