Margins change between desktop and mobile

Anonymous
2015-10-01T18:01:52+00:00

I have taken a while to carefully sculpt an important document on desktop (my resume in fact). It took me a long time to squeeze it all onto 2 pages, adjusting the top and bottom margins, fonts, etc, to make it happen.

The strange thing is that when I look at the document on Office for Mobile (Android, Nexus 4 phone, Android 5.1.1), it overflows onto a third page and the margins look wrong, as if they are the default setting. When I save as a new document, the changes ae kept in the new document without me doing anything to insert them.

What I'm worrying about, apart from the fact that their is a format change between devices, is that if I open a document on mobile which made on desktop and then share it, I will be sending an unfaithful copy. Furthermore, it will definitely cause problems when people collaborate.

Having taken a couple of minutes to check before posting, I noticed that the new document saved on Android actually had a header inserted (I don't know why that would happen). When I remove the header, the document is now on 2 pages, but there has been a slight change (line 1 of page 2 has moved up to the bottom of page 1). I've checked - you can remove headers in Word for Android (painful but possible) but it has the same line-shift as I found on desktop.

Please, does anyone know how I can avoid Word for Android changing my document?

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  1. Anonymous
    2015-10-04T20:10:32+00:00

    Charles, thanks for your input. I do appreciate your trying to help.

    1. Yes, the article doesn't really cover exactly the problem, but then I have not yet found one - hence my presence here.
    2. PDF and images will not do what I want to do, as I have stated many times in the past.
    3. I believe that what you mean is that the content of the header is different from the header element which will take up space whether it is empty or not. Of course. And when I remove a header I do so by removing the element itself and not just deleting the text therein - I understand your point on this as it happens to many (I've done it in the past myself).
    4. As for the lawyerlist, you did send her to the same article as you sent me. In any case, let's go back to point 1 on this - I haven't yet found an article dealing with this. I do like Shauna's article and have seen examples of what she describes in the past, but it unfortunately didn't help in this case.

    I totally agree with you about Word for Android. I only wanted to use it in this case. To be quite frank, and I hope no one will shoot me for saying this after all this discussion, I have no intention of editing documents or collaborating with Word for Android. But this particular situation did come up. I did encounter this very strange situation which I could neither explain nor resolve, and having searched endlessly and in vain for other cases I brought it here. It very honestly seems like a bug, unless there is an esoteric manipulation which has to be done.

    As you say, let's wait for Stefan and Doug because they seem to have a huge amount of knowledge in the World of Word (oh I like that phrase).

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  2. Anonymous
    2015-10-04T20:55:40+00:00

    Thanks, Doug. No, the Android header was empty.

    Maybe there's something don't know: if I have removed the header and footer, is there still a distance of the header and footer from the edge of the page? I wouldn't know how to measure that if there was.

    Yes, the top and margin setting is less than default (narrow setting in your description, rather than normal which is 25mm). I had no idea that Word can not handle anything less than 12.7mm - in the old days it was limited to printer drivers, which would give a warning dialogue.

    So, if we set the margin to less than 12.7mm, it will save fine, will print fine (because it does), my laptop will love it, but Word for Android, rather than increasing the margin or giving a warning, will "correct" it by inserting an empty header? A strange choice for a developer to find as a fix.

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  3. Anonymous
    2015-10-04T20:58:36+00:00

    Thanks for trying, Charles. 0.2 inches is 5mm. You do give a valid new parameter - Dropbox rather than SkyDrive (view probably, hopefully won't change anything). I'll take a look at that next.

    Sorry to say, but I'll leave it for tomorrow now.

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  4. Charles Kenyon 171K Reputation points Volunteer Moderator
    2015-10-04T21:49:27+00:00

    If you want to send me a copy of the document (you can remove private material) I will take a look at it.

    Again, I could not reproduce your problem using Word 2013 on my computer and Word for Android on my phone using Dropbox as storage.

    I was going to point out that you haven't answered the question about the setting for header distance from the edge, but as far as I can tell, in Word 2013, this setting has no effect if there is nothing in the header. You may as well check it, too, though.

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  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-10-04T22:04:30+00:00

    Hi Charles,

    Once the Header\Footer pane has been accessed, as appatently it was in this case to remove the header, there will always be an empty paragraph in the header and footer and the distance of that paragraph from the edge of the page will be the distance specified on the Layout tab of the Page Setup dialog.  If that distance is more than the margin setting, the margin can be offset. 

    While that may not happen on the computer on which the document was created, it will most definitely occur if the document is re-laid out on another device.

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