Margins change between desktop and mobile

Anonymous
2015-10-01T18:01:52+00:00

I have taken a while to carefully sculpt an important document on desktop (my resume in fact). It took me a long time to squeeze it all onto 2 pages, adjusting the top and bottom margins, fonts, etc, to make it happen.

The strange thing is that when I look at the document on Office for Mobile (Android, Nexus 4 phone, Android 5.1.1), it overflows onto a third page and the margins look wrong, as if they are the default setting. When I save as a new document, the changes ae kept in the new document without me doing anything to insert them.

What I'm worrying about, apart from the fact that their is a format change between devices, is that if I open a document on mobile which made on desktop and then share it, I will be sending an unfaithful copy. Furthermore, it will definitely cause problems when people collaborate.

Having taken a couple of minutes to check before posting, I noticed that the new document saved on Android actually had a header inserted (I don't know why that would happen). When I remove the header, the document is now on 2 pages, but there has been a slight change (line 1 of page 2 has moved up to the bottom of page 1). I've checked - you can remove headers in Word for Android (painful but possible) but it has the same line-shift as I found on desktop.

Please, does anyone know how I can avoid Word for Android changing my document?

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  1. Anonymous
    2015-10-04T20:55:40+00:00

    Thanks, Doug. No, the Android header was empty.

    Maybe there's something don't know: if I have removed the header and footer, is there still a distance of the header and footer from the edge of the page? I wouldn't know how to measure that if there was.

    Yes, the top and margin setting is less than default (narrow setting in your description, rather than normal which is 25mm). I had no idea that Word can not handle anything less than 12.7mm - in the old days it was limited to printer drivers, which would give a warning dialogue.

    So, if we set the margin to less than 12.7mm, it will save fine, will print fine (because it does), my laptop will love it, but Word for Android, rather than increasing the margin or giving a warning, will "correct" it by inserting an empty header? A strange choice for a developer to find as a fix.

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  2. Anonymous
    2015-10-04T20:10:32+00:00

    Charles, thanks for your input. I do appreciate your trying to help.

    1. Yes, the article doesn't really cover exactly the problem, but then I have not yet found one - hence my presence here.
    2. PDF and images will not do what I want to do, as I have stated many times in the past.
    3. I believe that what you mean is that the content of the header is different from the header element which will take up space whether it is empty or not. Of course. And when I remove a header I do so by removing the element itself and not just deleting the text therein - I understand your point on this as it happens to many (I've done it in the past myself).
    4. As for the lawyerlist, you did send her to the same article as you sent me. In any case, let's go back to point 1 on this - I haven't yet found an article dealing with this. I do like Shauna's article and have seen examples of what she describes in the past, but it unfortunately didn't help in this case.

    I totally agree with you about Word for Android. I only wanted to use it in this case. To be quite frank, and I hope no one will shoot me for saying this after all this discussion, I have no intention of editing documents or collaborating with Word for Android. But this particular situation did come up. I did encounter this very strange situation which I could neither explain nor resolve, and having searched endlessly and in vain for other cases I brought it here. It very honestly seems like a bug, unless there is an esoteric manipulation which has to be done.

    As you say, let's wait for Stefan and Doug because they seem to have a huge amount of knowledge in the World of Word (oh I like that phrase).

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  3. Charles Kenyon 171K Reputation points Volunteer Moderator
    2015-10-04T19:37:51+00:00

    OK.

    Document with margins set at .2 inches.

    No phantom header was added.

    When I reopened the document on my computer, it was in web layout view rather than print preview.

    I used dropbox rather than OneDrive.

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-10-04T19:33:15+00:00

    In my post of October 3:

    "Going back to an issue in your original post, was there any text in the header that appeared on the Android device, or was there merely an empty paragraph in the header pane?"

    While you have given us the margin settings, you have not given us the distance of the Header and the footer from the edge of the page and I note that your top and bottom margin setting are less than the default values of 12.7mm and if you did not change those defaults, that is likely the cause of the issue.

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  5. Charles Kenyon 171K Reputation points Volunteer Moderator
    2015-10-04T19:06:54+00:00

    Charles, do you have a version of that link to which I would have access permission? I get a 403 Forbidden error.

    Edit:

    1. Charles, while waiting for your new link I have looked up your thought. I refer to, for example, this post on Microsoft Techcentre: Opening Word 2007 docs in Word 2013 and formatting is changed?? . Of course, depending the printer driver, installed fonts and other specifics, a document can look different from one machine to another - I can tell you from personal experience that this is a lot less the case now than 20 years ago. Of course this does not explain the addition of a significant formatting element (i.e. Header) from one machine to another. The formatting changes that many can experience, such as fonts and printer drivers, would explain the shift of the document by one line, and that I have not pointed out as my problem in this discussion.
    2. See previous posts, as you say.
    3. In the absence of headers and footers the margin is limited by the printer driver, not the non-existent header. Of course, if I am wrong, do tell.
    4. Thanks that is very enlightening.

    I would remind you that, when you discussed a similar matter on lawyerlist, Emma said "If I create a document using a custom template saved on my computer, and then send that document to a third party (on a non-networked computer - e.g., a client), will the styles be displayed correctly?" and you replied "Probably..."(link)

    1. The article you linked is not applicable to your situation. Nowhere in it are margins or headers mentioned, for good reason.
    2. Again, pdf is the file format to do what you want. If you cannot do it in pdf or an image format, you cannot do it.
    3. The room reserved for the header is different from a header. It will be used even if there is no header. You were given the dialog to change this. Did you?

    As for my post on lawyer list, that referred to Styles, not to margins or headers/footers. If care is taken, Styles do not get altered. That is the main subject of Shauna's article which I trust you've read by now.

    I am the lightweight among those who have responded to your questions. Doug and Stefan know more about Word than most of the people working on Word at Microsoft. I do not think any of us would want to use Word on Android. I installed it on my phone and uninstalled it the same day. To my (scant) knowledge, the Android version, in and of itself, will not make any changes to the document structure.

    I will reinstall Word on my phone and run through your procedures that you gave in reply to Stefan's last post.

    If you want to send me your document and I will look at it.

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