Margins change between desktop and mobile

Anonymous
2015-10-01T18:01:52+00:00

I have taken a while to carefully sculpt an important document on desktop (my resume in fact). It took me a long time to squeeze it all onto 2 pages, adjusting the top and bottom margins, fonts, etc, to make it happen.

The strange thing is that when I look at the document on Office for Mobile (Android, Nexus 4 phone, Android 5.1.1), it overflows onto a third page and the margins look wrong, as if they are the default setting. When I save as a new document, the changes ae kept in the new document without me doing anything to insert them.

What I'm worrying about, apart from the fact that their is a format change between devices, is that if I open a document on mobile which made on desktop and then share it, I will be sending an unfaithful copy. Furthermore, it will definitely cause problems when people collaborate.

Having taken a couple of minutes to check before posting, I noticed that the new document saved on Android actually had a header inserted (I don't know why that would happen). When I remove the header, the document is now on 2 pages, but there has been a slight change (line 1 of page 2 has moved up to the bottom of page 1). I've checked - you can remove headers in Word for Android (painful but possible) but it has the same line-shift as I found on desktop.

Please, does anyone know how I can avoid Word for Android changing my document?

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  1. Charles Kenyon 171K Reputation points Volunteer Moderator
    2015-10-06T14:46:53+00:00

    Doug has been more helpful. You have not been willing to read what he has written. I did, and repeated it to you until you tried it. Doug also has a much deeper understanding of Word than do I. I may have been more persistent.

    I could not reproduce your problem, and spent a substantial amount of time on it. I have repeatedly volunteered to examine the problem document.  I do not care to take the time to sift for clues in images the meaning of which is not readily apparent. I doubt Doug will either.

    To you this is a compelling puzzle. To me it is not. While I have a basic understanding of the xml structure of Word documents, I doubt that anything I would learn from your images would help me use Word better or let me help others better. Sorry.

    Again, I would be happy to look at the problem files. In the meantime, you are able to produce your document and send it.

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  2. Anonymous
    2015-10-06T07:09:44+00:00

    Doug, with a header pane open, there is a header. When you have deleted the header the pane can not be open. When there is a header you can see the special character whether the pane is open or not. When there is no header that character can not be seen.

    Yes, I did not immediately check that setting.

    I also insisted that Android is adding headers, which was the original problem. You insisted that it does not happen and have proven wrong.

    I await your response on the images I have sent. This was not just about why it was happening (and no one has explained why it is happening, just that it is caused by the distance from the header from the footer).

    I can tell you what is happening in rough terms, can you? The clues are in what I have pasted.

    Doug, Charles has been much more helpful than you.

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  3. Charles Kenyon 171K Reputation points Volunteer Moderator
    2015-10-06T00:29:50+00:00

    It was at least three times.

    With great patience.

    :)

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-10-05T23:19:04+00:00

    Sorry, you are mistaken.  While the Header pane is open, the ¶ is visible and hence is still there. 

    Without going back through all of the now 5 pages of this thread, I do not remember how many times I drew your attention to influence that the setting for the distance of the header\footer from the edge of the page can have on a document when opened on another device.  You ignored that until Charles also piped up with telling you to set it to 0 after I had provided him with a detailed explanation of the influence that setting could have.

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  5. Anonymous
    2015-10-05T14:47:36+00:00

    Doug and others,

    For those who are interested, I was very curious. I also did a quick diff analysis of the documents that made this work (the original document with header distance set to zero and the resulting document once it was opened in Android).

    You're the specialists in Word, so you might want to see this. First, a diif on the directories held in the DOCX bundles:

    The desktop version is on the left and the resulting Android creation is on the right. There are plenty of files created in Android which were not there before.

    Obviously, although I am happy with the visual outcome of following Charles's request, there is still a structural change to the docx once opened in Android. I took a quick peek inside one and the result can be seen below:

    Doing a diff of the respective document.xml files, there were 4 differences in total:

    1 and 2 at the top of the file:

    I don't know what these are but they seem to be intialising resource ids. You'll know more than me.

    Difference 3, in the middle:

    This was within the document that I had typed (body of the file, shall we say). Not a huge problem, it was some text in French that I had accepted or ignored (can't remember) on desktop but we can see here that on Android it wasn't fully accepted.

    And now for the last diff, at the end of the file:

    As I say, this is really at the end of the xml file. On the left there is nothing, and on the right there is a bunch of elements (probably a good word now). It appears to me that on the left, the desktop-created document, there are no headers or footers but on the right, the Android-created document.xml file, a footer and a header have been inserted.

    Doug, as a Word specialist MVP, can you tell me if this is what I think it is, or what is it?

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