Word 2016 100% CPU usage all the time

Anonymous
2015-07-11T09:24:05+00:00

Hi Guys, just to let you know that the final version of Office does not work properly and have 70-100% CPU issue as reported on numerous posts here. In my case, it's the WORD with which I have the issue with and no remedies posted here help. Please provide the fix as soon as possible, because this bug renders the new suite useless...

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2016-11-26T15:23:47+00:00

Hi,

To resolve this issue, is your installation of Office for Mac fully updated?

In any Office application go to the Help menu and choose Check for Updates to launch the Auto Update app. Let AutoUpdate install the updates and then restart your Mac.

Update us with results for further assistance.

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Anonymous
2016-06-29T17:59:46+00:00

Hi everyone,

This issue is now fixed. For more information about how to obtain the fix, see https://support.microsoft.com/en-us/kb/3165798.

We very much appreciate your patience!

Best,

-Erik

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Anonymous
2016-12-29T23:43:09+00:00

I'm having the same issue on the same software versions.

It's a large document ~130 pages with a lot of tables. Typing and scrolling are both laggy and I'm frequently getting SBBOD when I change a style (e.g. set a highlighted section of text to bold takes ~5 secs).

CPU usage is <1% when Word is in the background, but bring it to the front and CPU is >50%. It jumps to 80-110% when typing or making changes.

I have the latest Word for Windows in a VM with a fraction of the resources allocated and am not seeing the same issues with this document. 

Changing to Draft view has sped up scrolling and improved typing lag somewhat, but the high CPU usage remains.

UPDATE: updating to the latest fast preview (15.31 161227) has fixed the lagginess, but still experiencing 40-50% CPU when typing. At least it's now usable.

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  1. Anonymous
    2016-12-21T15:28:25+00:00

    Fast Insider builds are usually released weekly (probably will skip one or two during the holidays). Current Insider Fast build is 15.30.

    Slow Insider builds are usually available the first or second week of each month.

    General Release builds are usually available a week after the Slow Insider build is available.

    There's no firm timetable. Microsoft receives feedback at the Fast Insider stage and Slow Insider stage that can affect the general release date.

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  2. Anonymous
    2016-12-22T13:33:18+00:00

    As of 22 December 2016, it's back big time brother...

    Update done to latest version of MSO. Shut down file and reopened it, ditto with Word.

    Come on MS - I've got a firm to run here, with clients waiting for my work. I shouldn't be spending time posting into a big black hole, like I'm doing right now, 3 days before Christmas.

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