A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Hello Mavis, I'm on office 2013 with exchange so not sure 2016 is a option at this point
Nevile,
I was in the same boat with Office 2013 and Exchange 2010, but my provider upgraded my exchange server to Exchange 2013 and enabled auto-discovery, and that's how I was able to get past my initial issue/ problem (which, BTW, was ugly).
Check to see what Exchange version you're provider/ office is using; and if auto discovery is enabled.