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OneNote Team,
I can be reached via email at <PII removed> . eMail me there, and I will shoot you more specific contact information, including a phone number, so we can chat.
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Now on Build 10041, still the same isse, just wanted to let you know..
No improvement compared to the 9926..
I hope The OneNote Team has already found the root of the problem
I have the same issue with the disappearing ink (one note 2013 on Surface pro 3 build 9926). There is another thread on the feedback forums here discussing the same issue. Lots of people having this issue and it makes life REALLY difficult if you're trying to take notes in lecture.
In my experience and as is noted in the other forum post I mentioned above, I don't think the syncing is an issue. Ink still disappears if you disable sync for the notebooks. If there's anything I can provide to help fix this bug let me know because it's the one bug in Windows 10 preview that makes life really hard. Also any updates on the current status of the problem would be appreciated.
I know this report makes you really want the logs on this, and I'll get them to you if I can. However, I'm trying to stand up a SQA program from scratch for a new company, and I'm a bit short on time.
Its fine, I understand. Good luck on that :)
We are investigating the bug. Sync isn't related to it.
-Mavis (OneNote Team)
Hello Mavis and the OneNote Team!
Thank you for undertaking this issue. I really do appreciate it. I know its only been a day or two, but I was curious to know if there's been any progress on this issue?
Have you isolated a root cause?
All of the Notebooks in question are syncrhonized to OneDrive, and are NOT stored locally. I was curious to know if synchronization might be considered to be a contributing factor or not.
Thank you again for all of your hard work. It is GREATLY appreciated!