Chris Spera Contact Information - Per Gabe Aul Tweet

Anonymous
2015-03-05T19:56:13+00:00

OneNote Team,

I can be reached via email at <PII removed> .  eMail me there, and I will shoot you more specific contact information, including a phone number, so we can chat.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2015-10-07T21:51:15+00:00

    Mavis

    After this setting response on my ON16 has improved considerably. Thanks.

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  2. Anonymous
    2015-10-07T18:28:43+00:00

    CBcccbbb, please try to also disable handwriting recognition by unchecking the option under File->Options->Advanced. So far it seems to help avoid the remaining ink disappearing issue. If you still continue to see it, let me know. It will help us in our investigation.

    Thanks

    Mavis

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  3. Anonymous
    2015-10-06T22:14:07+00:00

    Windows 10, Office 2016, (KB3093266) is installed, Fujitsu T902.  Ink still disappears from Onenote Desktop.  Does not seem to be happening in Onenote App.  Don't want to use the app though.

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  4. Anonymous
    2015-10-03T10:12:41+00:00

    First of all thank you for quick reply.

    I have:

    • Win 10 installed
    • OneNote 2016
    • Surface Pro 3

    and before posting here I had installed the update KB3093266 and rebooted but the ink disappearing problem was still there.

    Now, by disabling handwriting recognition, it looks like the problem is gone. I also noticed that after I disabled h.r. there are way less crashes (before OneNote used to crash quite often) and my Surface is colder.

    If I have other problems I'll post them here.

    Thank you again!

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  5. Anonymous
    2015-10-02T18:35:37+00:00

    If you are on OneNote 2016, could you try the following:

    Disable handwriting recognition by unchecking the option "Enable automatic handwriting recognition" under File->Options->Advanced

    Let me know if you continue to see ink disappearing after that. If you are on Windows 10, please make sure to also have the recent update KB3093266

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