Chris Spera Contact Information - Per Gabe Aul Tweet

Anonymous

OneNote Team,

I can be reached via email at <PII removed> . eMail me there, and I will shoot you more specific contact information, including a phone number, so we can chat.

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Anonymous

2017-07-04T15:14:16+00:00

Fixed? lol... oh wow!! That's a good one. =). Nope. Not even close. The only thing that "fixes" it is to disable the touchscreen completely.
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Anonymous

2015-12-12T05:31:13+00:00
Hi

We released a new update to C2R that has a change that targets another case where we found that could ink disappear. Currently it is available for the C2R version, and I will reply on this thread when it becomes available on the MSI version.

For C2R: To get the update (currently it may not update automatically):
1. Go to File->Account->Update Options->Update Now. Wait for the installation to complete
2. Confirm you are on version 16.0.6366.2036. The version is listed in File->Account->About OneNote.
Please run the above update and let me know if you hit any issues. If you continued to see ink disappearing on 16.0.6001.1038, let me know if this update resolved it.

Thanks

Mavis
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