Powerpoint Office2016 Eyedropper not working

Anonymous
2015-12-01T17:51:55+00:00

Hi

just upgraded last week to Office2016/64 on Win10 and discovered that the eyedropper in the color picker in PowerPoint no longer works. No matter where on the screen I put the cursor I get a gray color as opposed to the color immediately under the cursor as in Office365/2013/64 Powerpoint

help!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-06-26T15:35:44+00:00

I, too, had this problem. Ran Office 365 ProPlus "Office Updates", which took PowerPoint from Build 7369.2130 up to 7766.2092, and the eyedropper issue is now non-reproducible on my machine. Seems if you can do the updates, you should be good to go.

For those who might not be able to update Office, or do and still see the issue, here's a workaround that's not too painful: The issue only seems to affect colors in the PowerPoint application; I was able to pick colors with the eyedropper from other apps just fine. (To do this, after activating the eyedropper tool, click anywhere in a PowerPoint slide, then hold and drag the mouse to anywhere else on your desktop; release the mouse button when over the desired color.) So, to pick a color that's on the slide, screenshot the slide, then use the eyedropper to pick the desired color from the screenshot.

Hope that makes sense...

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  1. Anonymous
    2016-02-20T13:50:29+00:00

    sorry, that does not fix the issue.... my magnifier was off, I toggled it on, then rebooted, then toggled it off and rebooted again... still broken

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  2. Anonymous
    2016-02-20T04:05:44+00:00

    Hello,

    We understand your concern and apologize for the inconvenience this has caused.

    Let's turn off magnifier and check if it helps.

    1. Click on Start, go to Settings and click on Ease of Access.
    2. Click on Magnifier option and turn it off.

    Keep us posted on the status of the issue.

    Thank you.

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  3. Anonymous
    2016-02-13T10:25:00+00:00

    Hello

    I am French and have exactly this very same issue...

    Very frustrating...

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  4. Anonymous
    2016-02-12T22:36:15+00:00

    I noted that on a Mac site, it was considered an interface problem between Office and the OS.  I have the same problem.  I have two systems, both Windows 10 and Office 2016 32 bit which both have the same problem.  It was not present with Win 7 or 8.1, but it did start with some update to Windows 10 and Office 2013.  I posted the problem with Microsoft, but of course will not get feedback.

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