Powerpoint Office2016 Eyedropper not working

Anonymous
2015-12-01T17:51:55+00:00

Hi

just upgraded last week to Office2016/64 on Win10 and discovered that the eyedropper in the color picker in PowerPoint no longer works. No matter where on the screen I put the cursor I get a gray color as opposed to the color immediately under the cursor as in Office365/2013/64 Powerpoint

help!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-06-26T15:35:44+00:00

I, too, had this problem. Ran Office 365 ProPlus "Office Updates", which took PowerPoint from Build 7369.2130 up to 7766.2092, and the eyedropper issue is now non-reproducible on my machine. Seems if you can do the updates, you should be good to go.

For those who might not be able to update Office, or do and still see the issue, here's a workaround that's not too painful: The issue only seems to affect colors in the PowerPoint application; I was able to pick colors with the eyedropper from other apps just fine. (To do this, after activating the eyedropper tool, click anywhere in a PowerPoint slide, then hold and drag the mouse to anywhere else on your desktop; release the mouse button when over the desired color.) So, to pick a color that's on the slide, screenshot the slide, then use the eyedropper to pick the desired color from the screenshot.

Hope that makes sense...

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  1. Anonymous
    2016-01-02T11:47:08+00:00

    I have the same issue. happened after upgrade to latest version of Office Suite (had no problems before that upgrade. same OS, same machine)

    am running 32bit version of Office 2016, on Win 10

    VERY frustrating Microsoft break so many things and DON'T COME CLEAN WITH CUSTOMERS with the truth of whats going on and when they will fix it!!!

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  2. Anonymous
    2016-01-02T03:04:41+00:00

    The eyedropper is simply broke... Surface 1, Win10/64 Office 16

    when moving from mouse mode to touch mode you lose it all together... you would think that the money forked out for office you would have more than reinstall you o/s ****.

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  3. Anonymous
    2015-12-30T00:39:20+00:00

    FWIW - I upgraded to Windows 10 four months ago. The eyedropper tool worked properly until an update a few weeks ago. Until a fix is found, I'm using Pixeur.

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  4. Anonymous
    2015-12-29T00:38:11+00:00

    My problem coincided with my 64bit Windows Upgrade but eye dropper doesn't work with the 32 or 64 bit version of Office 2016. I've had a lot of time with MS Office Support with numerous reinstalls including complete harddrive reformatting and Win10 clean install but still no Eyedropper. I'm convinced it's a Win10 Upgrade problem

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