Powerpoint Office2016 Eyedropper not working

Anonymous
2015-12-01T17:51:55+00:00

Hi

just upgraded last week to Office2016/64 on Win10 and discovered that the eyedropper in the color picker in PowerPoint no longer works. No matter where on the screen I put the cursor I get a gray color as opposed to the color immediately under the cursor as in Office365/2013/64 Powerpoint

help!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-06-26T15:35:44+00:00

I, too, had this problem. Ran Office 365 ProPlus "Office Updates", which took PowerPoint from Build 7369.2130 up to 7766.2092, and the eyedropper issue is now non-reproducible on my machine. Seems if you can do the updates, you should be good to go.

For those who might not be able to update Office, or do and still see the issue, here's a workaround that's not too painful: The issue only seems to affect colors in the PowerPoint application; I was able to pick colors with the eyedropper from other apps just fine. (To do this, after activating the eyedropper tool, click anywhere in a PowerPoint slide, then hold and drag the mouse to anywhere else on your desktop; release the mouse button when over the desired color.) So, to pick a color that's on the slide, screenshot the slide, then use the eyedropper to pick the desired color from the screenshot.

Hope that makes sense...

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  1. Anonymous
    2016-01-24T08:45:04+00:00

    Hi Steve,

    Version displayed on "office updates" is 16.0.6366.2056

    Version displayed after click on "about PowerPoint" is 2016 MSO (16.0.6326.1019) 32 bits

    Regards,

    Cris

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  2. Anonymous
    2016-01-23T16:00:19+00:00

    I am having the same problem.

    I have a subscription account

    16.0.6326.1019 32 bit

    Thanks for the help.

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  3. Anonymous
    2016-01-21T04:25:55+00:00

    That looks very similar. Strangely, the RGB values don't seem to vary by more +/-6 each from a mean of about 68,68,82 as I move the dropper across a spectrum of colors.

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=5009e807-6899-43b1-b217-afec1667634f)

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  4. Anonymous
    2016-01-20T19:29:24+00:00

    I'm running PowerPoint 2013 (15.0.4787.1000) MSO (15.0.4787.1002) 32-bit

    Part of Microsoft Office Professional Plus 2013

    Disabling graphic acceleration did not correct the issue.

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=6dfe91e3-67e1-4ad9-ac78-342dd467e527)

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