"microsoft word protect view has stopped working"

Anonymous
2013-06-05T05:59:02+00:00

I have MS office 2013 email attachments when being opened are displaying "Microsoft word protect view has stopped working" (same for excel) and closes the document. Any clues

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-01-15T23:20:38+00:00

Hi everyone!

The updated driver is now available via Windows Update as well. If you happened to disable hardware acceleration as a workaround before the driver was available, you should re-enable it to avoid potential performance issues. More info here on how to do that.

Have a great weekend.

Was this answer helpful?

0 comments No comments

49 additional answers

Sort by: Newest
  1. Anonymous
    2016-01-10T20:35:16+00:00

    THANK YOU!!! =)

    thank you very much. i passed a lot of weeks looking for a solution on that matter. reinstalling office in 32 bits, 64 bits, resetting windows making downgrade to windows 7, windows 8.1 and then again upgrading to win 10.

    i believe this solution must be posted with other titles like: "outlook 2013 / 2016 preview handler doesnt works" or some like that.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-01-06T01:46:41+00:00

    HUGE thank you to Aaron Boggs and the smart folks at Displaylink.  This solved a problem that has plagued me for weeks.  

    My IT department couldn't get it sorted and I've probably tried about 12 other things.

    This did trick.

    Gratefully yours,

    Brent McDonald

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-01-03T18:45:17+00:00

    I don't know how you tracked the issue to Display Link but I thank you very much.  This issue has been driving me nuts for a couple of months.  I simply updated to the newest version of Display Link software, rebooted my computer and everything works perfectly.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-12-27T02:11:25+00:00

    Thank you so much for sharing the solution to this Eduard!.  I've had several machines here in our office plagued with this issue starting about 1 1/2 month ago, and wasted a lot of time (with Microsoft Support) without a resolution.   This new DisplayLink software update solved the issue for us, thanks again for sharing.

    Was this answer helpful?

    0 comments No comments