"microsoft word protect view has stopped working"

Anonymous
2013-06-05T05:59:02+00:00

I have MS office 2013 email attachments when being opened are displaying "Microsoft word protect view has stopped working" (same for excel) and closes the document. Any clues

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2016-01-15T23:20:38+00:00

Hi everyone!

The updated driver is now available via Windows Update as well. If you happened to disable hardware acceleration as a workaround before the driver was available, you should re-enable it to avoid potential performance issues. More info here on how to do that.

Have a great weekend.

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  1. Anonymous
    2014-04-19T16:17:50+00:00

    Thank you so much for this post! you saved the day!

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  2. Anonymous
    2014-03-02T16:06:40+00:00

    Either save the attachments to the local drive and then right click on them and select Properties and click on the Unblock button, or in Word, go to File>Options>Trust Center>Trust Center Settings>Protected View and uncheck the "Enable Protected View for Outlook attachments" item (and the others if you wish)

    Doug, YOU ARE THE MAN!!!!!!!!!!!!!!!!!  Thanks!!!!

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-02-27T22:33:38+00:00

    Either save the attachments to the local drive and then right click on them and select Properties and click on the Unblock button, or in Word, go to File>Options>Trust Center>Trust Center Settings>Protected View and uncheck the "Enable Protected View for Outlook attachments" item (and the others if you wish)

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    20+ people found this answer helpful.
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  4. Anonymous
    2014-02-27T21:48:11+00:00

    I have reinstalled three times now and nothing seems to work with reloading.

    I have surfed google and cannot find an answer for this.  Any more Ideas?

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