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I am running Microsoft 365 on my Windows 7 64 bit computer.
I'm trying to insert .png images into my document, but only the box with the red x and the message "This image cannot currently be displayed."
Is there a maximum image size that Word can handle? These are 11x17 .png images that range from about 5 to 13 MB.
Thanks!
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I've been having this issue off and on with Word 2013. I usually finish my graphics in Adobe Illustrator CC 2014 and the file> save for Microsoft Office... wrote an ok quality png that worked, where my normal export to high res jpg did not.
I have a similar problem with Word 2013. I have a doc with several jpgs pasted in. Two of the smaller .jpgs (so this is NOT a jpg size issue) show up as this "This image cannot currently be displayed". I created this file weeks ago. I have opened it several times. I did NOT see this issue until I was editing with Tracking Changes turned on. Maybe that somehow caused this? I'm not sure, because this did not occur with Tracking Changes turned on for the first few days. All of a sudden, one fine day, this issue pops up. Help!!!!
I've asked him to contact you. I don't guarantee that he will. The request from MS was for documents to study.
Suzanne, I have not heard from your MS contact, would you be able to ask them to contact me on this issue please.
I closed all instances of word, and reopened the doc. The 'faulty' image was then visible. Closing just the doc in question didn't work, it had to be all instances. For me, this was a visio file saved-as png. The file was huge: 80 Mb. But, it worked fine. (As soon as I got the images in word, I compressed with them withe standard compression feature. The final file size of the doc was about 10 Mb.)