Word 2013 "This image cannot currently be displayed"

Anonymous
2013-12-02T19:30:11+00:00

I am running Microsoft 365 on my Windows 7 64 bit computer.

I'm trying to insert .png images into my document, but only the box with the red x and the message "This image cannot currently be displayed."

Is there a maximum image size that Word can handle?  These are 11x17 .png images that range from about 5 to 13 MB.

Thanks!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2015-10-30T07:04:35+00:00

    That is interesting, I have also updated to 64 bit due to a number of reasons and I have not encountered the same issue. But then of course like all upgrades there is always a price to pay and now my CRM software will NOT talk to Outlook and I have to remove any 32 bit software to install more 64 bit software and then reinstall the 32 bit software! Two steps forward one back with all upgrades.

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  2. Anonymous
    2015-10-29T13:18:57+00:00

    My laptop is a 64 bit machine and my ms office was 32 bit. Changing my office to 64 bit resolved the issue for me, after ruling out everything else. Hope this helps

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  3. Anonymous
    2015-10-29T03:43:17+00:00

    I have been banging my head against a brick wall for many years on this issue, it has been a issue for at least 15 years. It seem to crop up every so often and I have never received a solid response from anyone.

    It happens with big files with many screendumps.

    I have found that by turning off Track Changes when I am replacing screen dumps that this seems to help.

    Also do I suggest you not work with an old file type as this type of action seems to upset software.

    I go back to a back up file and and start my work again.

    Regards

    Paul E Harris

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  4. Anonymous
    2015-10-29T03:32:40+00:00

    Any solutions, please?  I have the same problem in Word2010, Word2013....

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  5. Anonymous
    2015-07-02T19:26:13+00:00

    Did this ever get resolved?  I have the same issue but have not found any solution?  Did everyone give up and start using WordPerfect?  Oh wait....

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