KB2553154 Breaks COM and Active X controls in Excel

Anonymous
2014-12-10T14:28:48+00:00

Hi

The last windows update batch contained update KB2553154 for office 32 bit.

This update breaks all COM and Active x controls in Excel (i.e. buttons, combo boxes etc.). Like many businesses we use Excel with these controls extensively and this update is crippling Excel for our users.

We have installed and uninstalled it on a number of machines both Windows 7 and Windows 8 and have proved this update is causing the issue.

PLEASE Microsoft withdraw or fix this update we can hardly go around all our pc's worldwide and manually uninstalling it.

Regards

A customer wondering if you test your updates before releasing them

Microsoft 365 and Office | Excel | For home | Windows

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HansV 462.7K Reputation points MVP Volunteer Moderator
2014-12-10T14:49:07+00:00

Quit Excel.

Start Windows Explorer.

Select the system drive (usually C:).

Use the Search box to search for *.exd

Delete all found files.

(Thanks to Excel MVP RoryA for this tip)

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Anonymous
2016-10-18T19:07:46+00:00

I know that this is way beyond when you posted this but I was able to fix this problem by updating Microsoft Office to the latest service pack. Then installing excel2010-kb2956142-fullfile-x86-glb.exe for Office 2010 andexcel2013-kb2956145-fullfile-x86-glb.exe for Office 2013. Hope this might help out someone else out there trying to figure out this problem.  Also this page has some information on fixes as well. https://support.microsoft.com/en-us/kb/3017349

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  1. Anonymous
    2015-02-06T14:19:41+00:00

    I still have the problem after deleting all the EXD files.. Have i missed something?

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  2. HansV 462.7K Reputation points MVP Volunteer Moderator
    2015-02-06T14:46:21+00:00

    As mentioned in the reply above yours, you may have to uninstall then reinstall the update that caused the problem.

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  3. Anonymous
    2015-02-06T15:10:16+00:00

    W_944 - For all of the local users I've seen with this problem that indicated that deleting the .exd files didn't fix their problem, I've found that they didn't actually find all the .exd files on their machine - most of the time because they used the file search feature  to search for .exd files, but their search didn't look in hidden folders.  Fortunately, the FixIt (https://support.microsoft.com/kb/3025036/en-us) knows where to look and doesn't miss those files.

    So my advice:

    To be fair - I suppose it is possible there are still systems out there with a problem that goes beyond a user search/delete error -  I just haven't personally seen any.

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