KB2553154 Breaks COM and Active X controls in Excel

Anonymous
2014-12-10T14:28:48+00:00

Hi

The last windows update batch contained update KB2553154 for office 32 bit.

This update breaks all COM and Active x controls in Excel (i.e. buttons, combo boxes etc.). Like many businesses we use Excel with these controls extensively and this update is crippling Excel for our users.

We have installed and uninstalled it on a number of machines both Windows 7 and Windows 8 and have proved this update is causing the issue.

PLEASE Microsoft withdraw or fix this update we can hardly go around all our pc's worldwide and manually uninstalling it.

Regards

A customer wondering if you test your updates before releasing them

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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HansV 462.7K Reputation points MVP Volunteer Moderator
2014-12-10T14:49:07+00:00

Quit Excel.

Start Windows Explorer.

Select the system drive (usually C:).

Use the Search box to search for *.exd

Delete all found files.

(Thanks to Excel MVP RoryA for this tip)

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Anonymous
2016-10-18T19:07:46+00:00

I know that this is way beyond when you posted this but I was able to fix this problem by updating Microsoft Office to the latest service pack. Then installing excel2010-kb2956142-fullfile-x86-glb.exe for Office 2010 andexcel2013-kb2956145-fullfile-x86-glb.exe for Office 2013. Hope this might help out someone else out there trying to figure out this problem.  Also this page has some information on fixes as well. https://support.microsoft.com/en-us/kb/3017349

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  1. Anonymous
    2014-12-12T08:56:57+00:00

    Additional step:

    If the steps above do not resolve your issue, another step that can be tested (see warning below):

    1. On a fully updated machine and after removing the .exd files, open the file in Excel with edit permissions.

        Open Visual Basic for Applications > modify the project by adding a comment or edit of some kind to any code module  > Debug > Compile VBAProject.

        Save and reopen the file. Test for resolution. If resolved, provide this updated project to additional users.

        Warning: If this step resolves your issue, be aware that after deploying this updated project to the other users, these users will also need to have the updates applied on their systems and .exd files removed as well.

    If this does not resolve your issue, it may be a different issue and further troubleshooting may be necessary.

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  2. Rory Archibald 19,060 Reputation points Volunteer Moderator
    2014-12-11T21:11:42+00:00

    OK, I've just had someone tell me that they had to reboot after clearing the .exd files before the fix would work. So to confirm the steps:

    Close all Office apps.

    Windows key + R

    In the run box type %temp% and press Enter.

    Locate the Excel8.0 and VBE folders and delete any .exd files there

    Reboot.

    Then retry Excel.

    If that still doesn't work, can you let me know which versions of Office and Windows and whether each is 32 bit or 64 bit.

    Thanks.

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  3. Anonymous
    2014-12-11T17:16:13+00:00

    What's the error you get when you try and insert an activex control on a sheet? Is it the same with any activex? Does it work in say Word?

    The error I receive is 'Cannot insert object'.

    This occurs with any type of ActiveX control I try to insert.

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