A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Bad manors? How about posting generic non solutions to specifice problems that it is obvious the generic solution won't help because it isn't a bug, but is instead poor design. That's bad manors as well.
I'm happy to try a solution when it is a solution, but find it very annoying when people post the most obvious first steps to other problems. You shouldn't expect love and kisses when you are just trying to make people feel stupid.
This thread has been here for 2 years, if either of your suggestions would work they would be here. This problem is a design flaw MS hasn't bothered to fix. I would expect someone to say "they fixed that about so long ago and here's how you deal with it" if someone is truly trying to be helpful, not "here is the most obvious thing to try and I don't know if it will work but I need to post something anyway."
If you're going to be obnoxious expect people to return the favor.